MailScanner sometimes strips Outlook attachments?
edward at tdcs.com.au
Mon Nov 17 22:13:24 GMT 2008
> I haven't paid much attention to your details, but I thought I would
> mention this.
> Something I used to see with Outlook Express users of old, and possibly
> Outlook users now: they often complained that attachments were missing
> from spam warning reports they were being sent (for low-scoring spam).
> They would complain by replying to the warning, but almost always I
> see the attachment they claimed was missing attached to the reply as
> It turns out there was a bug in Outlook Express where under some
> never-discovered circumstances the "paperclip" icon was not being
> displayed even though attachments were present, and users relied on
> to know if an attachment was present. If they went to "File | Save
> Attachments", the attachments were listed for saving. Maybe something
> similar happens for Outlook users these days, but I have not heard of
> than one report so have not looked into it.
It's one thing to check at least Jethro - I'll see what the customer is
running as a mail client.
Thanks for the reply - at least I have some direction to look in to now.
If this remains a problem (iow if that's not the problem), I'll come back to
the list and see if there's any other explanation.
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.
More information about the MailScanner