What is the best way to collect SPAM from users?

[Scott Silva]

on 6-4-2008 9:17 AM Greg Matthews spake the following:
> Martin.Hepworth wrote:
>> hi
>>
>> For sa-learn feed back users need to drag/drop to the ham/spam
>> folders.
>>
>> These folders should be imap folders on exchange and use the many
>> perl scripts that be found to get the messages from the imap folder
>> and push then to sa-learn.
>>
>>> I was thinking of having a common mailbox in exchange to which
>>> users would move SPAM & HAM and then I would POP it and feed it to
>>> sa-learn.
>>>
>>> So what is a good approach that works? and how do I automate it?
> 
> how much to you trust your users? seriously, users will not be as 
> careful as you when they are throwing stuff into the spam folder. I have 
> a mailbox for sending false positives (ham rather than spam but the same 
> principles apply) to and users have very strict instructions on how to 
> use it. Nonetheless, I still get spam forwarded to it on occasion and 
> mail sent to it in the wrong format or without the original message or 
> malformed in a hundred other ways.
> 
> I once tried to automate the processing of this mailbox but there is so 
> much that can go wrong I came to the conclusion that I didnt have the 
> hacking skills required to anticipate and work around all possible 
> situations.
> 
> My compromise is that I read the mailbox regularly using mutt which 
> provides a very quick and easy interface for viewing the message 
> structure and saving exactly the right bit, I then feed this (eyeballed) 
> data back into SA.
> 
> GREG
And users are notorious for reporting as spam stuff they subscribed to ( 
opt-in) but don't want anymore and are too lazy to unsubscribe from.

-- 
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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