Sophos Error message

[Howard Robinson]

Dear list
I have updated Sophos using Linux.intel.libc6.tar.Z using Julian's routine /usr/sbin/Sophos.install

It appeared to run through okay but seemed fast!
Anyway on restarting MailScanner I get the following in the Maillog and emails refused to move in or out.

"SophosSAVI ERROR:: getting version: One of the files in a split-virus data set could not be located (557)"

Any ideas
 I had a quick look at WIKI but nothing appeared  to be relevant .

In the end I had to rem out sophos from list of virus scanners used to get email flowing again. Two others are still there and so we are not unprotected but I like Sophos and usually it updates ok 

Any help appreciated.

Thanks
Have a good weekend.
 



Regards

Howard Robinson,
(Senior Technical Development Officer),
Harper Adams University College,
Edgmond,
Newport,
Shropshire ,
TF10 8NB.

Tel. Direct 01952 815253
Tel. Switch Board 01952 820280
Fax 01952 814783
Email hrobinson at harper-adams.ac.uk 
Web www.harper-adams.ac.uk