HTML/Newsletters being received as unreadable code

Scott Silva ssilva at
Wed Feb 20 20:32:00 GMT 2008

on 2/20/2008 8:03 AM Julian Field spake the following:
> Mark Sapiro wrote:
>> Steve Freegard wrote:
>>> Andrew Chester wrote:
>>>> X-Ukuvuma Solutions-MailScanner-From: support at
>>>           ^^^
>>> There's your problem - you have spaces in your %org-name% setting in 
>>> MailScanner.conf.
>> While the space in %org-name% is wrong, it does not seem to be the
>> cause of the problem.
>> Here's what I see in the last few headers and body:
>> ---------------------------------------------------------------
>> content-transfer-encoding: base64
>> content-type: text/plain; charset=utf-8
>> X-Ukuvuma Solutions-MailScanner-From: support at
>> X-Spam-Status: No
>> X-Ukuvuma Solutions-MailScanner-From: support at
>> X-Spam-Status: No
>> WW91ciBLYWxhaGFyaS5uZXQgcGFzc3dvcmQgaXMgODAwNjAwCi0tIApUaGlz
>> IG1lc3NhZ2UgaGFzIGJlZW4gc2Nhbm5lZCBmb3IgdmlydXNlcyBhbmQKZGFu
>> Z2Vyb3VzIGNvbnRlbnQgYnkgdGhlIFVrdXZ1bWEgQXBvbGxvIGdhdGV3YXkg
>> -----------------------------------------------------------------
>> The two sets of MailScanner headers are curious, but it looks from the
>> Received: headers that the message passed twice through
>> so it was probably scanned twice.
>> The real problem is the empty lines preceeding each set of MailScanner
>> headers. This causes the MailScanner headers to be part of the body
>> which totally destroys the base64 encoding and results in the garbled
>> message.
>> I suspect that all base64 encoded messages get garbled this way and
>> non-bas64 encoded messages show the MailScanner headers in the body.
>> Perhaps someone with more MailScanner experience has a clue as to why
>> the MailScanner headers are preceded by an empty line.
> It's probably the MTA (or MailScanner) attempting to render the message 
> in a form correct for the next mail handling program it passes through. 
> There should always be a blank line after the last header. But I don't 
> guarantee what MailScanner will do if the headers end on an incomplete 
> line, as it never happens in real mail that hasn't been screwed by 
> something (in your case, the space in %org-name%).
> The point about spaces in %org-name% is very clearly documented in the 
> MailScanner.conf file.
> If you break that rule I make no guarantees what may happen to your mail.
> I will add some more code to check for that and flag it very boldly in 
> the logs, and ensure that MailScanner --debug and MailScanner --lint 
> check for it too.
> Jules
If you have to check for the space anyway, how hard would it be to force the 
space to be an underscore? Still pound the logs with messages, but at least it 
would work.
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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