HTML/Newsletters being received as unreadable code

Andrew Chester Andrew.Chester at
Tue Feb 19 19:22:21 GMT 2008


The message is sent in English, with HTML coding. 
The headers (of one of the mails) looks like this:

"from ([])          by (Lotus Domino Release 7.0.2FP1)          with ESMTP 
id 2008021918054545-356 ;          Tue, 19 Feb 2008 18:05:45 +0200"

"from (unknown []) by (Postfix) with ESMTP id 1C4F55D26 for 
<dvh at>; Tue, 19 Feb 2008 18:11:47 +0200 (SAST)"

"from ([])          by (Lotus Domino Release 6.5.4FP2)          with ESMTP 
id 2008021917413397-3560 ;          Tue, 19 Feb 2008 17:41:33 +0200"

"from ( []) by (Postfix) with ESMTP id 59D655D0F for 
<dvh at>; Tue, 19 Feb 2008 18:11:38 +0200 (SAST)"

"from (Not Verified[]) by with MailMarshal (v6,1,8,2172) id <B47bafff90000>; Tue, 19 
Feb 2008 18:12:41 +0200"

"from ([]) by 
with Microsoft SMTPSVC(6.0.3790.3959);  Tue, 19 Feb 2008 18:12:41 +0200"

"from tfs91 ([]) by with Microsoft 
SMTPSVC(6.0.3790.3959);  Tue, 19 Feb 2008 18:13:04 +0200"

As far as the raw message is concerned, it is exactly that which I sent 
previously - its the entire message. Another message received today looks 
like this (entire email): 


Dankie Hugo ;-)

Mark Sapiro <mark at> 
Sent by: mailscanner-bounces at
2008/02/18 07:36 PM
Please respond to
MailScanner discussion <mailscanner at>

MailScanner discussion <mailscanner at>

Re: HTML/Newsletters being received as unreadable code

X-Ukuvuma Solutions-MailScanner-From: 
mailscanner-bounces at
X-Spam-Status: No

Andrew Chester wrote:
> We have recently implemented MailScanner in a mail gateway of ours, and 
> since then about 4 random emails have come through as unreadable code. 
> emails seem to HTML based, be it newsletters that have been subscribed 
> or confirmation of flight details to a user, and seem to be random. The 
> code looks like the following (obviously different for each mail):
> ]I.Jn*'?'w&]*Z+Z
> Does anyone know what the problem for the above is and how to solve it?

I am a MailScanner noob, but I know a lot about email. It looks like a 
character set issue of some kind, but beyond that, it is difficult to 
say. It would help me greatly to understand the problem if instead of 
posting what appears to be a copy/paste of some rendering of the 
message, you would post the full, raw message source.

Mark Sapiro <mark at>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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This message has been scanned for viruses and
dangerous content by the Ukuvuma Apollo gateway and is
believed to be clean.

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