Emails on HOLD not processed and delivered Still!

[Martin Hepworth]

2008/12/3 Arthur Stephens <astephens at ptera.net>:
> Denis Beauchemin wrote:
>>
>> Arthur Stephens a écrit :
>>>
>>> OK I am about to shut off MailScanner -
>>> Before it was a customers emails that were disappearing. There are a lot
>>> of these in my logs. :-(
>>> Now emails to support at ptera.net - which I understandably NEED to get are
>>> disappearing also.
>>> Here is the trace in the logs showing that the email is received ( I sent
>>> this one myself) and put on hold and that is the last we see of it.
>>>
>>> [root at mailgate ~]# grep A4B9B6FB140: /var/log/maillog
>>> Dec  3 12:53:59 mailgate postfix/smtpd[10424]: A4B9B6FB140:
>>> client=daffy.ptera.net[69.28.32.8]
>>> Dec  3 12:53:59 mailgate postfix/cleanup[12082]: A4B9B6FB140: hold:
>>> header Received: from daffy.ptera.net (daffy.ptera.net [69.28.32.8])??by
>>> mailgate.ptera.net (Postfix) with ESMTP id A4B9B6FB140??for
>>> <support at ptera.net>; Wed,  3 Dec 2008 12:53:59 -0800 (PST) from
>>> daffy.ptera.net[69.28.32.8]; from=<astephens at ptera.net>
>>> to=<support at ptera.net> proto=ESMTP helo=<daffy.ptera.net>
>>> Dec  3 12:53:59 mailgate postfix/cleanup[12082]: A4B9B6FB140:
>>> message-id=<4936F88F.9070105 at ptera.net>
>>> [root at mailgate ~]#
>>
>>
>> Arthur,
>>
>> I don't see any log from MailScanner.  Are you sure it is running?  If so,
>> do you get any error messages from "MailScanner --lint" ?
>>
>> Denis
>>
> ERROR: The "envelope_sender_header" in your spam.assassin.prefs.conf
> ERROR: is not correct, it should match X-Ptera-MailScanner-From
>
> I fixed that only one that showed up from running "MailScanner --lint"
>
> Yes MailScanner is running - that is just a trace for that email
> (A4B9B6FB140:)
> [root at mailgate ~]# tail -f /var/log/maillog | grep MailScanner
> Dec  3 14:21:23 mailgate MailScanner[27067]: New Batch: Found 34 messages
> waiting
> Dec  3 14:21:23 mailgate MailScanner[27067]: New Batch: Scanning 2 messages,
> 21644 bytes
> Dec  3 14:21:25 mailgate MailScanner[27025]: Virus and Content Scanning:
> Starting
> Dec  3 14:21:26 mailgate MailScanner[27021]: Content Checks: Detected and
> have disarmed web bug tags in HTML message in EAC526FB1A4.8D9A5 from
> 417.4.63163490-559395 at uninterestedactivity.com
> Dec  3 14:21:26 mailgate MailScanner[27021]: Requeue: 9067B6FB0D3.7652B to
> 2584E6FB1B7
> Dec  3 14:21:26 mailgate MailScanner[27021]: Requeue: 0A3F56FB1AF.5DCD8 to
> 39E696FB0D3
> Dec  3 14:21:26 mailgate MailScanner[27021]: Requeue: E94806FB1B1.D44E0 to
> 520136FB1AF
> Dec  3 14:21:26 mailgate MailScanner[27021]: Requeue: EAC526FB1A4.8D9A5 to
> 50A286FB1B1
> Dec  3 14:21:26 mailgate MailScanner[27021]: Uninfected: Delivered 4
> messages
> Dec  3 14:21:26 mailgate MailScanner[27021]: New Batch: Found 31 messages
> waiting
> Dec  3 14:21:26 mailgate MailScanner[27021]: New Batch: Scanning 1 messages,
> 18590 bytes
> Dec  3 14:21:31 mailgate MailScanner[27033]: Virus and Content Scanning:
> Starting
> Dec  3 14:21:31 mailgate MailScanner[27013]: Spam Checks: Found 1 spam
> messages
> Dec  3 14:21:31 mailgate MailScanner[27013]: Virus and Content Scanning:
> Starting
> Dec  3 14:21:32 mailgate MailScanner[27058]: Virus and Content Scanning:
> Starting
>
>
> --
> Arthur Stephens
> Senior Sales Technician
> Ptera Wireless Internet Service
> PO Box 135
> Liberty Lake, WA 99019
> 509-927-7837
> For technical support visit http://www.ptera.net/support
> -----------------------------------------------------------------------------
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> addressed. Any use by others is strictly prohibited.
> Please note that any views or opinions presented in this email are solely
> those of the author and are not intended to represent those of the company."
>
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>


Arthur
is this email still in the hold or just disappeared from the queue?

Anything else in the hold/incoming queues other than queue files?
(check hidden or . files as well).

-- 
Martin Hepworth
Oxford, UK