{Disarmed} MailScanner processing email properly but is not delivering to outgoing queue

Martin.Hepworth martinh at solidstatelogic.com
Fri Oct 19 07:29:17 IST 2007


1) see if there's anything in the maillog...
2a) when you run in debug this wayyou need to stop mailscanner then run 'MailScanner', and it should dump debug to the screen.
2b) alternatively stop mailscanner and then run "MailScanner --debug --debug-sa" and you'll get the information that way without editing the MailScanner.conf

I presume you did the upgrade_MailScanner_conf when you did the upgrade?

Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of Dave Jones
> Sent: 19 October 2007 01:50
> To: mailscanner
> Subject: {Disarmed} MailScanner processing email properly but is not
> delivering to outgoing queue
> I have a working setup of MailScanner with MailWatch that I just upgraded
> from 4.6.3 to the latest version.  Sendmail mailertable is setup to
> forward email properly to the final email server which happens to be
> Exchange.  I have manually tested creating an email from the MailScanner
> server to the Exchange server and it works fine.  The mailq command shows
> that the outbound mail queue is emtpy.  It appears that the outbound email
> is not getting put in the /var/spool/mqueue directory like it should be.
> The MailScanner.conf has correct "Queue Dir" settings and the directories
> exist with normal permissions.  The mailertable files has not been changed
> before the upgrade when email was flowing properly.
> /etc/MailScanner/MailScanner.conf
> ============================
> Incoming Queue Dir = /var/spool/mqueue.in
> Outgoing Queue Dir = /var/spool/mqueue
> /etc/mail/mailertaible
> =================
> domain.com smtp:[ MailScanner warning: numerical links are often
> malicious: <> ]
> # mailq
> /var/spool/mqueue is empty
>                   Total requests: 0
> How do I debug MailScanner's last steps which I guess should be putting
> the delivered email into the /var/spool/mqueue directory?  I tried "Debug
> = yes" mode but it didn't output anything useful.
> Also, the outbound email from the Exchange server to the Internet through
> MailScanner is doing the same thing.  It logs to MailWatch but never makes
> it to the outbound queue.
> --
> Dave Jones

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