Set it and forget it?

[Scott Silva]

on 11/26/2007 11:31 AM Kevin Miller spake the following:
> Steve Campbell wrote:
>> It's just frustrating to put that concentrated effort, no matter how
>> little or large amount of time it may be, to keep getting the "what's
>> wrong with our mail system" attitude. This is a daily newspaper, and
>> people expect immediate resolution for any mail problem. Funny, how
>> it's so different, when I ask a reporter why a story I just heard
>> about on the radio isn't in the current newspaper edition.
> 
> What I usually do when I encounter a user like that is send them a
> screen shot from MailWatch showing the stats on mail received and mail
> filtered.  Then I explain to them that I additionally reject
> substantially more than that at the MTA level which never makes it into
> the MailWatch stats.  When they see that we filtered out thousands of
> spams a day they usually quit whining about the one or two they may have
> gotten.
> 
> I'd love to turn the filters off for just one day.  Just one.  Just to
> let the users know what we actually do for them.  I'd like to win the
> lottery too.  Not holding my breath on either...
> 
> ...Kevin
Or set high spam to forward to said (l)user, virus scanned of course. You 
don't want to make more work for yourself. ;-P
I guess my BOFH is showing.

-- 
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!