Issue with Blackberry

[Gerhard Mourani]

I don't have any control on this blackberry server and I don't think my
client use their own blackberry server but just receive from around the
word through blackberry network. Also I know that they updated all
blackberry devices to the latest one available from the company and
without saying 'yes' to the option as posted before, then lot users call
and complain about problem not being able to read their email on
Blackberry. This doesn't happen on Outlook for example when they receive
from Blackberry network and again just on the Blackberry device itself.

Gerhard,

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info
[mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of Glenn
Steen
Sent: Friday, May 11, 2007 4:46 AM
To: MailScanner discussion
Subject: Re: Issue with Blackberry

On 10/05/07, Alex Neuman van der Hans <alex at nkpanama.com> wrote:
> DAve wrote:
> > Our Blackberry users report no problems, we do not allow webbugs.
> > Allow WebBugs = disarm
> In fact, our blackberry users appreciate when e-mails get
html-stripped
> completely.

Yes.... I suspect Gerhad should perhaps look long and hard at his
blackberry server, since that is the one responsible for formatting...
We've seen some discrepancies with mail that is locally generated
(hence never passes through MailScanner) that kind of looks like what
he describes.
Or perhaps it might be the simple fact that MS "edits" messages with
forms and such, resulting in some kind of EOL or character set
problems, which might confuse the blackberry server (if he indeed has
one and is running Ent ed.).

Cheers (well, that was yesterday... Testing Single Malts (all Ila)...:-)
-- 
-- Glenn
email: glenn < dot > steen < at > gmail < dot > com
work: glenn < dot > steen < at > ap1 < dot > se
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