Issue with Blackberry

[Gerhard Mourani]

Hi Steve,

Thanks for your help, yes I've fixed this part into the config and also
find other options responsible of this issue with Blackberry devices.
Bellow is the options part causing the problems.

Allow IFrame Tags = 
Allow Form Tags = 
Allow Script Tags = 
Allow WebBugs = 

All of the above should be set to yes for Blackberry to correctly
display mails.

Gerhard

-----Original Message-----
From: Steve Freegard [mailto:steve.freegard at fsl.com] 
Sent: Thursday, May 10, 2007 2:36 AM
To: MailScanner discussion; Gerhard Mourani
Subject: Re: Issue with Blackberry

Hi Gehard,

I've seen the problem in the headers that you posted:

> X-Elite Group, Inc.-MailScanner: Found to be clean
> X-Elite Group, Inc.-MailScanner-From: carla.redman at elitegroupinc.ca
                ^^ & ^

On the MailScanner box that processed this message you have a bad 
%org-name% setting.  Quoting MailScanner.conf:

# Note: Some Symantec scanners complain (incorrectly) about "."
# ***** characters appearing in the names of headers.
#       Some other mail servers complain about "_" characters
#       appearing in the names of headers as well.
#       So don't put "." or "_" in this setting.
#
# **** RULE: It must not contain any spaces! ****

Your current %org-name% contains spaces and dots (I personally would 
also avoid commas).  Change it to something like:

%org-name% = Elite-Group-Inc

And it should fix the problem.

Kind regards,
Steve.

--
Steve Freegard
Fort Systems Ltd.

-- 
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-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.