Dealing with suspected spam

[Andoni Auzmendi]

You wouldn't like to spam your users with spam notifications :-)

We quarantine and not deliver to users high scoring spam messages.

We quarantine, modify subject and deliver to users low scoring spam
messages.

We have set the threshold accordingly so we get no false positives in
the high scoring spam area but we can have few in the low scoring spam
area. Our values are: 7 for low score spam and 11 for high score spam.

We also get from users messages not tag as spam and those rare false
positives to whitelist, blacklist or add new SA rules.

The above is working for us. We currently have 700 users and receive
25000 emails a day.

Andoni

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info
[mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of James
Page
Sent: 17 May 2006 10:53
To: mailscanner at lists.mailscanner.info
Subject: Dealing with suspected spam

Hello,

Not sure this is really on topic for this forum, but anyhoo....

What are people's opinions on dealing with spam in a corporate 
environment? Is it best to quarantine and advise original sender? Tag 
and deliver? Quarantine high scoring and then tag and deliver below a 
certain score? What strategies do you use?


Thanks,


James
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