Email rejected, what reason to give client??

[Stephen Swaney]

> -----Original Message-----
> From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-
> bounces at lists.mailscanner.info] On Behalf Of Rob Morin
> Sent: Wednesday, April 05, 2006 11:30 AM
> To: mailscanner at lists.mailscanner.info
> Subject: Email rejected, what reason to give client??
> 
> Hello all....
> 
> I have a few clients that receive email from Asia quite a bit, and they
> are legitimate emails with no spam, just business talk in them... but
> they get tagged as spam.... now i know it gives the reason in the logs,
> but how do i actually tell what the reason was to the user?
> Here is a sample
> 
> mail.log.0:Apr  4 09:43:32 stewy MailScanner[4249]: Message
> 1BB94C2C6.78A0C from 211.45.20.46 (hanzulux at unitel.co.kr) to
> thedomainname.com is spam, SpamAssassin (score=7.208, required 4,
> BAYES_80 2.00, DNS_FROM_RFC_ABUSE 0.20, DNS_FROM_RFC_POST 1.71,
> FROM_BLANK_NAME 1.53, HTML_FONT_FACE_BAD 0.16, HTML_MESSAGE 0.00,
> NO_REAL_NAME 0.96, SARE_FROM_NONAME 0.65)
> 
> So ok, there the info, so do i look up each rule to see what it means?
> Is ther ean table or an easy way to let a client know why??
> 
> Also i have a friend of mine that has his own mail server and he says he
> does a white list by adding to the white list any email address that the
> server sends email to...  IE any of his clients that send email via that
> server to a person, that email is put itn the white list
> automatically... is this safe? is it possible?
> 
> 
> 
> Thanks and have a great day!
> 
> --
> 
> Rob Morin
> Dido InterNet Inc.
> Montreal, Canada
> Http://www.dido.ca
> 514-990-4444
> 

The translation from the short names listed in the logs, i.e.
DNS_FROM_RFC_ABUSE, and the scores assigned to the rule hit can be found at:

http://spamassassin.apache.org/tests_3_1_x.html

There are another pages listed in the Wiki if you're using an older version
of SA. 

Searching the page for DNS_FROM_RFC_ABUSE finds:

	Envelope sender in abuse.rfc-ignorant.org

Hope this helps,

Steve

Stephen Swaney
Fort Systems Ltd.
stephen.swaney at fsl.com
www.fsl.com