Message tagged as spam even if sender is whitelisted

Julian Field MailScanner at ecs.soton.ac.uk
Sun Oct 23 19:46:44 IST 2005


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Have you tried the latest beta? I think you will find I have already 
fixed this.

Luca Palazzo wrote:

>* PGP Signed by an unknown key: 10/23/05 at 19:34:25
>
>Dhaway and Julian, thanks for tips.
>I just corrected my mailscanner setup.
>Whitelisting the sender in mailscanner rules works fine.
>
>I've yet the problem of truncted log line not whitelisting it.
>
>Oct 23 20:30:32 spamflt1 MailScanner[8114]: Message 72803152107.5A1CC
>from 82.53.230.146 (XXXXXXX at XXXXXXXXX) to maXXXXXet.net is
>
>it does not put in log file remaining info (spam and spam scores).
>
>Thanks
>
>
>Luca
>
>Julian Field wrote:
>  
>
>>Dhawal Doshy wrote:
>>
>>
>>    
>>
>>>>Luca Palazzo wrote:
>>>>
>>>>
>>>>        
>>>>
>>>>>Hi,
>>>>>today i'm experiencing a really strange problem. A customer sends a
>>>>>mail, spamassassin is confugured to whitelist the sender (and does it)
>>>>>but the message is tagged as spam.
>>>>>When I look at log files the line seems to be truncated:
>>>>>
>>>>>Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
>>>>>          
>>>>>
>>>>>from 82.53.230.146 (omniagricolae at omniagricolae.it) to maltanet.net is
>>>>        
>>>>
>>>>>The output of mailscanner (configured in debug,foreground and
>>>>>spamassassin debug) seem to be right.
>>>>>
>>>>>Any idea
>>>>>Luca
>>>>>          
>>>>>
>>>>82.53.230.146 is listed in spamhaus, cbl and others.. are you using 
>>>>the "Spam List" option in MailScanner.conf? if yes, then most likely 
>>>>this is the cause for marking the mail as spam.
>>>>
>>>>Also your spamassassin setup seems to be missing the Mail::SPF plugin 
>>>>and you've not yet commented out the DCC and RAZOR related parts in 
>>>>v310.pre.. If you do not intend on using them then comment the related 
>>>>entries in spam.assassin.prefs.conf
>>>>        
>>>>
>>You need to add the lines for things like the SURBL plugins as well. If 
>>you install SpamAssassin and ClamAV using my easy-install package, then 
>>it will have told you all the changes you need to make to v310.pre. 
>>Download and unpack my package and look at the "echo" commands at the 
>>end of the install.sh script. That will tell you everything you need to 
>>change in the file, and will significantly improve your spam 
>>identification rates.
>>
>>    
>>
>
>--
>
>Luca Palazzo
>System Engineer
>
>N.C.E.  Network Consulting Engineering s.r.l.
>Via Etnea, 52 - 95028 Valverde (CT) - ITALY
>Tel/Fax: +39 095 524190
>Mobile: +39 340 4608689
>web: www.nce-ict.it
>mail: luca.palazzo at nce-ict.it
>
>* Unknown Key
>* 0x457C887B (L)
>
>
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>  
>

- -- 
Julian Field
www.MailScanner.info
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