Message tagged as spam even if sender is whitelisted

Luca Palazzo luca.palazzo at NCE-ICT.IT
Sun Oct 23 19:34:25 IST 2005

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Dhaway and Julian, thanks for tips.
I just corrected my mailscanner setup.
Whitelisting the sender in mailscanner rules works fine.

I've yet the problem of truncted log line not whitelisting it.

Oct 23 20:30:32 spamflt1 MailScanner[8114]: Message 72803152107.5A1CC
from (XXXXXXX at XXXXXXXXX) to is

it does not put in log file remaining info (spam and spam scores).



Julian Field wrote:
> Dhawal Doshy wrote:
>>>Luca Palazzo wrote:
>>>>today i'm experiencing a really strange problem. A customer sends a
>>>>mail, spamassassin is confugured to whitelist the sender (and does it)
>>>>but the message is tagged as spam.
>>>>When I look at log files the line seems to be truncated:
>>>>Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
>>>>from (omniagricolae at to is
>>>>The output of mailscanner (configured in debug,foreground and
>>>>spamassassin debug) seem to be right.
>>>>Any idea
>>> is listed in spamhaus, cbl and others.. are you using 
>>>the "Spam List" option in MailScanner.conf? if yes, then most likely 
>>>this is the cause for marking the mail as spam.
>>>Also your spamassassin setup seems to be missing the Mail::SPF plugin 
>>>and you've not yet commented out the DCC and RAZOR related parts in 
>>>v310.pre.. If you do not intend on using them then comment the related 
>>>entries in spam.assassin.prefs.conf
> You need to add the lines for things like the SURBL plugins as well. If 
> you install SpamAssassin and ClamAV using my easy-install package, then 
> it will have told you all the changes you need to make to v310.pre. 
> Download and unpack my package and look at the "echo" commands at the 
> end of the script. That will tell you everything you need to 
> change in the file, and will significantly improve your spam 
> identification rates.

- --

Luca Palazzo
System Engineer

N.C.E.  Network Consulting Engineering s.r.l.
Via Etnea, 52 - 95028 Valverde (CT) - ITALY
Tel/Fax: +39 095 524190
Mobile: +39 340 4608689
mail: luca.palazzo at
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Comment: Using GnuPG with Thunderbird -


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