Problem with HTML messages and MailScanner 4.47.4

[Martin Hepworth]

Yan

Was this originally installed from the ports system and then you tried to
upgrade using the tar.gz???

--
Martin Hepworth 
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300

> -----Original Message-----
> From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
> Behalf Of YAN
> Sent: 14 November 2005 20:13
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: [MAILSCANNER] Problem with HTML messages and MailScanner
> 4.47.4
> 
> I could reinstall it from scratch as it does nothing else but run
> MailScanner. The problem with a reinstall is that the server is in a
> remote
> datacentre and im not planning a visit there for at least a week or so. If
> I
> need to flatten the box and reinstall then I will do that, but ill try
> removing and reinstalling the Perl modules first.
> 
> Any ideas as to which module could be the likely culprit or are there
> multiple possibilities?
> 
> Regards
> 
> Yan
> 
> -----Original Message-----
> From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
> Behalf
> Of Julian Field
> Sent: 14 November 2005 19:26
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Problem with HTML messages and MailScanner 4.47.4
> 
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> Sounds like have corrupted one or more of the Perl modules required by
> it. You will need to uninstall the Perl modules so that install.sh can
> reinstall them.
> 
> How much else does this box do? Could you just reinstall it from scratch?
> 
> YAN wrote:
> 
> >I have been using MailScanner 4.43.8 for a while without any problems and
> >decided to upgrade to 4.47.4.
> >
> >The first upgrade attempt was not done using the install.sh script,
> instead
> >I just extracted the MailScanner-4.47.4-2.tar.gz from the perl directory
> of
> >the MailScanner-install-4.47.4-2.tar.gz and edited the conf files for my
> >system. I changed the MailScanner symlink in /opt to reflect the new
> version
> >and the problem started.
> >
> >If the format of mail entering my MailScanner box is text or rich text
> then
> >it is processed and delivered correctly. If the format is html then I get
> >the following in my /var/log/maillog
> >
> >Nov 12 16:11:12 beckham MailScanner[5232]: MailScanner E-Mail Virus
> Scanner
> >version 4.47.4 starting...
> >Nov 12 16:11:12 beckham MailScanner[5083]: New Batch: Scanning 1
> messages,
> >1459 bytes
> >Nov 12 16:11:12 beckham MailScanner[5232]: Read 680 hostnames from the
> >phishing whitelist
> >Nov 12 16:11:12 beckham MailScanner[5232]: Config: calling custom init
> >function SQLBlacklist
> >Nov 12 16:11:12 beckham MailScanner[5232]: Starting up SQL Blacklist
> >Nov 12 16:11:13 beckham MailScanner[5232]: Read 2986 blacklist entries
> >Nov 12 16:11:13 beckham MailScanner[5232]: Config: calling custom init
> >function MailWatchLogging
> >Nov 12 16:11:13 beckham MailScanner[5232]: Started SQL Logging child
> >Nov 12 16:11:13 beckham MailScanner[5232]: Config: calling custom init
> >function SQLWhitelist
> >Nov 12 16:11:13 beckham MailScanner[5232]: Starting up SQL Whitelist
> >Nov 12 16:11:13 beckham MailScanner[5232]: Read 13 whitelist entries
> >Nov 12 16:11:13 beckham MailScanner[5232]: Using locktype = flock
> >
> >This is repeated continually but the html message(s) never actually get
> >processed or delivered. I have MailScanner set to have 5 processes but
> when
> >html messages are encountered, the running processes seem to spawn new
> >MailScanner processes. Some of these processes seem to die and leave the
> >following in /var/log/messages
> >
> >Nov 13 18:05:53 beckham root: Process did not exit cleanly, returned 255
> >with signal 0
> >Nov 13 18:11:38 beckham root: Process did not exit cleanly, returned 9
> with
> >signal 0
> >
> >This will continue until I manually move the 'stuck' html emails from
> >/var/spool/mqueue.in at which point the logging stops and the MailScanner
> >processes return to normal (until a new html message is received).
> >
> >Since the initial install I have ran the install.sh script to ensure that
> no
> >perl dependencies are missing, which completes without error but I still
> >cant process html emails. At this point the problem gets even weirder....
> >
> >This particular MailScanner box is a semi-production box so until a fix
> >could be found I tried to revert back to the last known working install
> of
> >MailScanner, namely 4.43.8. This version has now also developed the
> dislike
> >of html emails. Other than the attempted upgrade of MailScanner, nothing
> >else has been changed on the box. It only acts as a MailScanner and
> nobody
> >else has access to it to be able to change/install anything without my
> >knowledge.
> >
> >As I was now having the same problem with both versions I decided to
> persist
> >with the newer version (4.47.4). Debug shows the same log entries shown
> >above and doesn't show any further information. I can force MailScanner
> >4.47.4 to process html emails by using Scan Messages = no (obviously this
> >doesn't do any scanning) but the html emails are then processed and
> >delivered.
> >
> >I cant seem to find what is causing this issue and hope that someone may
> >have seen this before or be able to point me in the right direction to
> fix
> >it.
> >
> >Details of the box are:
> >
> >FreeBSD 4.10-RELEASE
> >Perl v5.8.2
> >Sendmail v 8.12.11
> >
> >Any help/ideas will be greatly appreciated and further information will
> be
> >supplied if needed.
> >
> >Regards
> >
> >Yan
> 
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