How to determine proper whitelist value

[Chris W. Parker]

Hello,

One of my users is confused about why negative scoring emails still gets
marked as spam. The answer I gave him was that it has to do with it
being on 2 or more BLs. This is correct isn't?

When whitelisting something should I whitelist whatever is found in the
X-<org>-MailScanner-From: header?

He forwarded some to me and Outlook says the From is abc at yahoo.com but
the X-<org>-MailScanner-From: header says it is from
sentto-2142155-6148-1142153036-<username>=swatgear.com at returns.groups.ya
hoo.com.

This is from a mailing list and more than one person on the list gets a
negative spam score... so I'm thinking I should whitelist
*@returns.groups.yahoo.com as opposed to something horrid like
*@yahoo.com.

How do I properly handle this situation?


Thanks,
Chris.

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