Releasing from quarantine

[Courtney McKee]

Glenn,

  Thanks so much, but still no joy.  I edited both mailwatch files as you
suggested and I'm still having the same problems.
  Is there a command line prompt command I can issue to release mail from
the mailscanner spam archive, just to test that I can still release mail
from Mailscanner?
  Is there another avenue of repair that I can attempt?  I'm thinking about
reinstalling MailWatch, would that be correct?  Should I install the
MailScanner webmin module and attempt to release from there?
  At wits end.
  BTW, I'm doing all of this from home via SSH, so my son Cooper Seamus is
sitting on my lap and watching his mom be a frustrated nerd.

Thanks,
Courtney




>> -----Original Message-----
>> From: MailScanner mailing list
>> [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Peter Russell
>> Sent: den 17 mars 2005 03:33
>> To: MAILSCANNER at JISCMAIL.AC.UK
>> Subject: Re: Releasing from quarantine
>>
>>
>> You should check out the mailwatch list. This has been
>> covered before,
>> it is usally a permissions issue on the quarantine dirs.
>>
>> are you sure there isnt a groovier error message, or is that
>> all you get?
>
> This is a known issue with a known solution;).
>
> Search the MailScanner archives for "Problems releasing a message"
> for the current solution (it's unfortunately not in one message...
> I'm a "messy thinker", so the solution might look messy:-).
>
> The problem is all in MailWath, and has to do with how it interacts
> with your MTA.
> Most common with postfix where you require a fully qualified HELO,
> and the pear Mail::factory("smtp") will default to "localhost".
> ... This will also happen if you do specify a 'localhost' (used
> for HELO), but don't qualify the QUARANTINE_FROM_ADDR.
>
> Changes needed are:
> In conf.php:
> define(QUARANTINE_MAIL_HOST, "mail.example.com");
> define(QUARANTINE_MAIL_HELO, "whatever.example.com");
> define(QUARANTINE_FROM_ADDR, 'postmaster at example.com');
> (QUARANTINE_MAIL_HOST and QUARANTINE_MAIL_HELO can be the same or
> differ, depending on your needs).
>
> in details.php, somewhere near line 271 (or so, I've got other
> changes too:-)... Just search for "Mail::factory", you'll work it
> out... Make it look like:
>    // Fix by Glenn Steen, to set an arbitrary smtp host
>    $mail_param = array('host' => QUARANTINE_MAIL_HOST, 'localhost' =>
> QUARANTINE_MAIL_HELO);
>    $body = $mime->get();
>    $hdrs = $mime->headers($hdrs);
>    $mail =& Mail::factory('smtp',$mail_param);
>
> Make sure to undo the autowrapping my MUA is sure to do;).
>
> And BTW, why are you working with this with a new kid at home!
> This should be the fatiguing, but still great "learn to know"
> stage... Well, my boys are 8 and 10 (years), so I might be
> remembering only the good things, sort of:-).
>
> HtH
> -- Glenn
>>
>>
>>
>>
>>
>> Courtney McKee wrote:
>>> Hey all,
>>>
>>>   Been using MailScanner in multiple locations for a while
>> now and I'm
>>> very impressed.  Recently I started having the following
>> problem at a
>>> single location:
>>>
>>>   1.  Spam is tagged and quarantined.
>>>   2.  Via MailWatch I attempt to release a mis-tagged message.
>>>   3.  I choose release and SA Learn as Ham --> Submit
>>>   4.  I get the following error message:
>>> Quarantine Command Results    Result Messages:
>>> SA Learn: Learned from 0 message(s) (1 message(s) examined).
>>> Error Messages:     Release: error
>>> Error:      Y
>>>
>>>    MailScanner doesn't release the email.  I've checked the
>> mailscanner
>>> archives and followed each of the instructions with regard to Bayes
>>> files and directory permissions to no avail.  I tailed the
>> maillog and
>>> messages files and they give no information.
>>>   I've compared mailscanner.conf with other sites and they
>> are exactly
>>> the same.  I've also done the same with the
>> spam.assassin.prefs.conf
>>> file to no avail.
>>>   At the end of my tether here.  Should I reinstall?
>> Should I burn the
>>> server down?  I just had a baby last week and frankly I'm
>> at my wits
>>> end.  Suggestions?
>>>
>>> --
>>> Courtney McKee
>>>
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>>
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>
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>
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--
Courtney McKee
McKee IT
406.498.4317

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