Releasing from quarantine

[Steen, Glenn]

> -----Original Message-----
> From: MailScanner mailing list 
> [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Peter Russell
> Sent: den 17 mars 2005 03:33
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Releasing from quarantine
> 
> 
> You should check out the mailwatch list. This has been 
> covered before, 
> it is usally a permissions issue on the quarantine dirs.
> 
> are you sure there isnt a groovier error message, or is that 
> all you get?

This is a known issue with a known solution;).

Search the MailScanner archives for "Problems releasing a message"
for the current solution (it's unfortunately not in one message...
I'm a "messy thinker", so the solution might look messy:-).

The problem is all in MailWath, and has to do with how it interacts
with your MTA.
Most common with postfix where you require a fully qualified HELO,
and the pear Mail::factory("smtp") will default to "localhost".
... This will also happen if you do specify a 'localhost' (used
for HELO), but don't qualify the QUARANTINE_FROM_ADDR.

Changes needed are:
In conf.php:
define(QUARANTINE_MAIL_HOST, "mail.example.com");
define(QUARANTINE_MAIL_HELO, "whatever.example.com");
define(QUARANTINE_FROM_ADDR, 'postmaster at example.com');
(QUARANTINE_MAIL_HOST and QUARANTINE_MAIL_HELO can be the same or
differ, depending on your needs).

in details.php, somewhere near line 271 (or so, I've got other
changes too:-)... Just search for "Mail::factory", you'll work it
out... Make it look like:
   // Fix by Glenn Steen, to set an arbitrary smtp host
   $mail_param = array('host' => QUARANTINE_MAIL_HOST, 'localhost' =>
QUARANTINE_MAIL_HELO);
   $body = $mime->get();
   $hdrs = $mime->headers($hdrs);
   $mail =& Mail::factory('smtp',$mail_param);

Make sure to undo the autowrapping my MUA is sure to do;).

And BTW, why are you working with this with a new kid at home!
This should be the fatiguing, but still great "learn to know"
stage... Well, my boys are 8 and 10 (years), so I might be
remembering only the good things, sort of:-).

HtH
-- Glenn
> 
> 
> 
> 
> 
> Courtney McKee wrote:
> > Hey all,
> > 
> >   Been using MailScanner in multiple locations for a while 
> now and I'm 
> > very impressed.  Recently I started having the following 
> problem at a 
> > single location:
> > 
> >   1.  Spam is tagged and quarantined.
> >   2.  Via MailWatch I attempt to release a mis-tagged message.
> >   3.  I choose release and SA Learn as Ham --> Submit
> >   4.  I get the following error message:
> > Quarantine Command Results    Result Messages:       
> > SA Learn: Learned from 0 message(s) (1 message(s) examined).
> > Error Messages:     Release: error
> > Error:      Y
> >   
> >    MailScanner doesn't release the email.  I've checked the 
> mailscanner 
> > archives and followed each of the instructions with regard to Bayes 
> > files and directory permissions to no avail.  I tailed the 
> maillog and 
> > messages files and they give no information.
> >   I've compared mailscanner.conf with other sites and they 
> are exactly 
> > the same.  I've also done the same with the 
> spam.assassin.prefs.conf 
> > file to no avail.
> >   At the end of my tether here.  Should I reinstall?  
> Should I burn the 
> > server down?  I just had a baby last week and frankly I'm 
> at my wits 
> > end.  Suggestions?
> > 
> > -- 
> > Courtney McKee
> > 
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