Upgrading -- was Re: Messages in log unseen before.

[Julian Field]

On 16 Jun 2005, at 09:04, Martin Hepworth wrote:

> documentation! It's easy to do the upgrades, and even I've managed  
> to put up a local document on our intranet with a quick reminder of  
> the stage I go through. I'm running the tar.gz so I have copy the  
> rules files etc over. Normally takes me around 10 minutes from that  
> start of download to starting the new version.

That's the aim! It should be a 10-minute job on many systems,  
particularly RPM-based ones.

I put more effort into the RPM-based distributions as an  
inexperienced sysadmin will usually opt for an RPM-based Linux  
distribution when needing to set up a Linux box. There are a lot of  
sysadmins out there who no little about *nix, and so I need to put  
more effort into making their life easier.

The attitude of a lot of other developers is "well go and learn how  
to do it then", and "if you can't even run Linux then you shouldn't  
be running a mail server". A tad unhelpful, to put it mildly. These  
people obviously don't remember that once a upon a time, they knew  
nothing about it either, and probably also had a boss breathing down  
their neck to get this problem solved. It's like learner drivers on  
the road: be nice to them, you were there once too.

Your average Solaris or Irix admin, on the other hand, tends to be  
far more experienced and doesn't need hand-holding at all. In fact,  
they often resent it and prefer to do it all themselves.

-- 
Julian Field
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