Problem with MailScanner failing to process mqueue.in mail

Julian Field MailScanner at ecs.soton.ac.uk
Fri Jan 7 16:51:44 GMT 2005


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Jim Holland wrote:

>Hi Julian
>
>On Fri, 7 Jan 2005, Julian Field wrote:
>
>
>
>>>The problem seems to have been solved by moving a specific problem message
>>>out of the mail queue.  There were a number of similar messages from the
>>>same source, and it seems that each time they sent a message then it
>>>caused the failure.  Would it be helpful to send you a copy of one of the
>>>messages for analysis?  It would definitely be unwise to send it to the
>>>list as it would clearly cause problems for other people.
>>>
>>>
>>The latest release fixed one problem in this area (new version of
>>MIME-tools). If (and only if) you are running MIME-tools 5.415, then
>>upgrade to MIME-tools 5.416.
>>
>>
>
>Thanks for your response.
>
>I have upgraded to MailScanner version 4.37.7, which still uses
>MIME-tools-5.415.
>
It actually uses a patched version of 5.415 as the 5.416 wasn't ready
when I needed it to be. The patches provide the same functionality as
5.416 does.

>  As a test I reinserted the problem message into
>mqueue.in and found that this time it was processed without any problem.
>
>For others facing this kind of problem: the short term solution was simply
>to move the oldest message out of mqueue.in, as that was the message that
>was causing the hangup.
>
>

--
Julian Field
www.MailScanner.info
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