In hebrew emails mail scanner puts gibberish in the Subject line

[Julian Field]

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Yossi Mor wrote:

>Hi forum,
>
>I am facing this problem with several companies that send emails where the 
>subject line is in hebrew is jammed to gibrish(not all of them).
>
>I am using MailScanner version 4.38.10.1 that cause unicode translation 
>problems because when the MailScanner service was stopped the problem did 
>not reproduce.
>
>On other network enviroment with similar environment and same version of 
>MailScanner (i.e mail relay in the dmz and application fw (Aladdin eSafe 
>in the internal net) i did not have that issue at all. MailScanner was 
>configured to work with spamassassin anti-spam and both clamav and mcafee 
>ani-viruses.
>
>Are there other places where i can look for? Maybe adjust the character 
>set to support un resolved unicode? 
>
>Is it /etc/sysconfig/i18n issue?
>  
>
Could well be. Are the files the same on working and not-working systems?

>OS / Sendmail  related issue? (MailScanner is installed on top of sendmail 
>that comes with Fedora Core 3.
>  
>
Should not be.

>Can the problem is due to spamassassin? since this module scan the subject 
>line and i am using version 3.0.4
>  
>
No.

It is almost certainly my fault, but it is going to take a lot of work 
to find it.

>Can you please advice on recommended version of mailScanner to use? At the 
>beginning, i have used advanced version of MAilScanner (10-44-1) and 
>comment 'use bytes' statment in some configuration file as adviced from 
>the MAilScanner project. but it did not work.
>  
>
Interesting.

>Is there a way to configure MailScanner not to scan the 'Subject' line in 
>the email? What are the risks? or to skip scanning messages that comes 
>from trusted domains?
>
>Previous version of MailScanner that was installed on the specific 
>enviroment was 4.24-5 and that was OK.
>
>
>Kindly regards,
>
>Yossi
>
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-- 
Julian Field
www.MailScanner.info
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