What does this mean? MailScanner: Could not analyze message

[Martin Hepworth]

Brian

what version of MailScanner and what version of the perl modules

"MailScanner -v" will give you the info..


--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300


Brian Parish wrote:
> On Tue, 30 Nov 2004 03:33 pm, Brian Parish wrote:
>
>>On Tue, 30 Nov 2004 03:03 pm, Brian Parish wrote:
>>
>>>Today with no changes in configuration, senders to accounts hosted here
>>>started getting messages like this:
>>>
>>>---------------------
>>>
>>>X-Univex Systems Pty Ltd-MailScanner: generated
>>>
>>>Our virus detector failed to completely analyse a message you sent:-
>>>  To: brian at univexsystems.com
>>>  Subject: The Application for Network Technician
>>>  Date: Tue Nov 30 07:08:13 2004
>>>Any parts of the message that could not be analysed will not have been
>>>delivered.
>>>
>>>If you are using Microsoft Outlook, we strongly recommend you change your
>>>outgoing message format from "Rich Text" to "HTML" or "Plain Text".
>>>
>>>1) Click on the "Tools" menu and choose "Options..."
>>>2) Got to the "Mail Format" tab
>>>3) For message format, select "HTML" or "Plain text"
>>>4) Click OK
>>>
>>>The virus detector said this about the message:
>>>Report: MailScanner: Could not analyze message
>>>
>>>
>>>--
>>>MailScanner
>>>Email Virus Scanner
>>>www.mailscanner.info
>>>MailScanner thanks transtec Computers for their support
>>>
>>>---------------------
>>
>>Looking further at this, I see
>>
>>Cannot parse /var/spool/MailScanner/incoming/19497/5FA2B6715.header and ,
>>Can't locate object method "init" via package "MIME::Decoder::QuotedPrint"
>>at /usr/lib/perl5/vendor_perl/5.8.3/MIME/Decoder.pm line 173.
>>
>>messages in the log as well as:
>>
>>Compilation failed in require
>>at /usr/lib/perl5/vendor_perl/5.8.3/MIME/Decoder.pm line 171.
>>
>>then lots of postfix messages warning of corrupt messages.
>>
>>Looks like something has gone horribly wrong with my MailScanner install,
>>but without any known changes to the system.  I see similar messages
>>reported in another thread: "Sudden problem..."
>>
>>Julian supplied a Message.pm file in response to this.  Should I install
>>this as well?  I am concerned about all these corrupt messages.
>>
>>thanks again in advance
>>Brian
>>
>
> Sorry to keep talking to myself, but as I look more at this new info emerges.
> In the absence of any othe ideas, I restarted MailScanner.  This appears to
> have resolved the issue - at least for the moment.  No more messages in the
> log and so far no bounces reported.  Still hunting for a cause though.
>
> thanks again
> Brian
>
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