PDF Woes

[David Hooton]

> -----Original Message-----
> From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
> Behalf Of Julian Field
> Sent: Thursday, 27 May 2004 6:01 PM
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: PDF Woes
>
> The problem is caused by the fact that you should never send PDF docs as
> quoted-printable. Quoted-printable is designed for files that are mostly
> text, and in which the end of line sequence doesn't really matter.
> MailScanner legitimately takes the attachment apart from the message, and
> then has to rebuild the attachment on the message's way out. Following the
> allowable end-of-line sequences in quoted-printable, a validly rebuilds
> the
> attachment. Unfortunately this ends up changing the end-of-line sequenence
> on one or two of the lines, which breaks the PDF file.

Hi Julian,

Outlook 2003 when sending HTML messages (default settings) has this issue. I
know this is not really your fault, however is there any way at all that
some kind of patch or workaround can be devised?  Unfortunately I can't see
Microsoft releasing any kind of fix too soon.

We have several large clients all of whom want messages signed and use
Outlook 2003 for PDF's.  We've had to ask them to only send PDF's in plain
text emails in order to avoid the issue.

Cheers!

Dave


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