Specific E-mail hanging POP3 mail clients

Ken Anderson (Pacific Internet) ka at PACIFIC.NET
Fri May 14 18:55:02 IST 2004


ISP List wrote:

> Hi all,
>
> We're having a problem as of late with messages hanging Outlook/Outlook
> Express (and have had reports from Eudora users as well).  The mail will
> start to download to the mail client, but never complete, and eventually
> the mail client gives the "the connection with the server timed out"
> message.  Here is an example of a header from one of the messages (so far,
> they are all spam):

What does the pop server log say?
Are you sure it's not just a connectivity, pop timeout issue?
Ken A


> Return-Path: <leison at t-online.de>
> Received: from [192.168.15.13] (HELO mx3.tulsaconnect.com)
>   by cgp1.tulsaconnect.com (CommuniGate Pro SMTP 4.1.8)
>   with ESMTP id 28759148 for whois at adaytech.com; Thu, 13 May 2004 09:30:13
> -0500
> Received: from [216.78.63.18] (helo=host-216-78-63-18.ath.bellsouth.net)
>        by mx3.tulsaconnect.com with smtp (Exim 4.24; FreeBSD)
>        id 1BOHDN-000GAI-LH
>        for whois at adaytech.com; Thu, 13 May 2004 09:29:41 -0500
> From: Heather Thompson <leison at t-online.de>
> To: whois at adaytech.com
> Subject: [may-be-spam] Search engine traffic
> Date: Thu, 13 May 2004 15:25:13 +0000
> MIME-Version: 1.0
> Content-Type: multipart/related;
>     type="multipart/alternative";
>     boundary="----=_NextPart_000_0000_56D9557F.72CEFEDB"
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook Express 6.00.2600.0000
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
> Message-Id: <E1BOHDN-000GAI-LH at mx3.tulsaconnect.com>
> X-Virus-Check: No virus detected
> X-Spam-Report: Yes, (score=9.165, required 5, FORGED_MUA_OUTLOOK 1.58,
>        FR_BEFORE_HTML 1.00, FU_DOM_END_NUM 0.50, FVGT_u_DOM_END_NUM 1.00,
>        HTML_MESSAGE 0.00, HTML_TAG_EXISTS_TBODY 0.10,
>        MSGID_FROM_MTA_SHORT 3.31, NO_COST 1.00, RISK_FREE 0.67)
> X-Spam-Score: +++++++++
> X-MailScanner-From: leison at t-online.de
>
> If anyone has seen this, or knows a work-around, please let me know.
>
> -----------------------------------------
> Mike Bacher / isp-list at tulsaconnect.com
> TCIS - TulsaConnect Internet Services
> Phone: 918-584-1100x110 Fax: 918-582-5776
> -----------------------------------------
>
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