Some mail getting lost between exim and MS

[Bill Sholar - WebGusto]

Thanks for the tip, Jase,

Yes, those cron jobs were set up.

I just tried running these manually, and received errors about no lockfile
for exim callout, and no such file for exim reject, and exim-in callout,
reject, and wait-smtp.

Sure enough, there is no file named reject in exim/db, and no reject,
callout, or wait-smtp in exim-in/db. There was a misc in exim/db, with no
lockfile.

I touched lockfiles for the db's without corresponding lockfiles, changed
the ownership to match, and reran the tidydb tasks manually, with no errors
(for the cases where the file exists).

No change - the emails generated by the user cron job are still failing.

What is really puzzling me is that all the mail seems to work fine except
that mail from the cron job, and that mail was working steadily until
yesterday afternoon, during a time when no one was logged in and, as far as
I know, nothing else was going on.

Any other spots you'd suggest I look?

Bill

-----Original Message-----
From: Desai, Jason [mailto:jase at SENSIS.COM]
Sent: Wednesday, May 12, 2004 7:51 AM
To: MAILSCANNER at JISCMAIL.AC.UK
Subject: Re: Some mail getting lost between exim and MS

Did you follow the instructions at
http://www.sng.ecs.soton.ac.uk/mailscanner/install/exim.shtml ?
Specifically, the part about setting up cron jobs to run exim_tidydb?

Jase

Bill Sholar - WebGusto wrote:
> A problem perhaps related to MailScanner update... (I'm on the most
> recent release, and on the stable exim release. Both have been running
> fine since the MS update several days ago.)
>
> I'd sure appreciate help with this, if anyone has ideas where to look!
>
> A user (not root) cron job that sends output via email every 5 minutes
> continues to run, but the mail started failing at 3:05 yesterday. (It
> LOOKs like all the rest of the email is getting delivered, as far as I
> can tell.)
>
> There was no human interaction happening on the server anywhere near
> that time, fwiw, and nothing else happening then as far as I know.
>
> It looks to my untrained eye that the cron email fails, then an error
> email about that failure fails also.
>
> Relevant log entry from exim_mainlog:
>
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r <= [useraddress] U=[userid]
> P=local S=884
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r == cron at domain.com R=defer_router
> defer (-1): All deliveries are handled by MailScanner
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r ** cron at domain.com: retry timeout
> exceeded
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey <= <> R=1BNotJ-0007fA-6r
> U=mailnull P=local S=1752
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey == [useraddress] R=defer_router
> defer (-1): All deliveries are handled by MailScanner
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey ** [useraddress]: retry timeout
> exceeded
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey [useraddress]: error ignored
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey Completed
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r Completed
>
> This sequence repeats every time the cron job runs.
>
> fwiw, these two messages never arrive in the mailbox, and there is NO
> entry in the mailscanner log for these two messages, nor any others
> within a couple of minutes on either side of the 3:15am time of the
> message.
>
> Any suggestions?
>
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