Some mail getting lost between exim and MS

[Desai, Jason]

Did you follow the instructions at
http://www.sng.ecs.soton.ac.uk/mailscanner/install/exim.shtml ?
Specifically, the part about setting up cron jobs to run exim_tidydb?

Jase

Bill Sholar - WebGusto wrote:
> A problem perhaps related to MailScanner update... (I'm on the most
> recent release, and on the stable exim release. Both have been
> running fine since the MS update several days ago.)
>
> I'd sure appreciate help with this, if anyone has ideas where to look!
>
> A user (not root) cron job that sends output via email every 5 minutes
> continues to run, but the mail started failing at 3:05 yesterday. (It
> LOOKs like all the rest of the email is getting delivered, as far as
> I can tell.)
>
> There was no human interaction happening on the server anywhere near
> that time, fwiw, and nothing else happening then as far as I know.
>
> It looks to my untrained eye that the cron email fails, then an error
> email about that failure fails also.
>
> Relevant log entry from exim_mainlog:
>
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r <= [useraddress] U=[userid]
> P=local S=884
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r == cron at domain.com
> R=defer_router defer (-1): All deliveries are handled by MailScanner
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r ** cron at domain.com: retry timeout
> exceeded
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey <= <> R=1BNotJ-0007fA-6r
> U=mailnull P=local S=1752
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey == [useraddress] R=defer_router
> defer (-1): All deliveries are handled by MailScanner
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey ** [useraddress]: retry timeout
> exceeded
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey [useraddress]: error ignored
> 2004-05-12 03:15:01 1BNotJ-0007hN-Ey Completed
> 2004-05-12 03:15:01 1BNotJ-0007fA-6r Completed
>
> This sequence repeats every time the cron job runs.
>
> fwiw, these two messages never arrive in the mailbox, and there is NO
> entry in the mailscanner log for these two messages, nor any others
> within a couple of minutes on either side of the 3:15am time of the
> message.
>
> Any suggestions?
>
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