"Could not parse Outlook Rich Attachment" ....

[Jason Williams]

Hi everyone.

This week has been very entertaining for me. MailScanner is running like a
champ, doing everything that it should. I am continuing to fine tune my
rules as I go along.
I'm find that I will get some blocked or quarantined messages from some of
our vendors and I have had to adjust accordingly.

To make sure we receive our emails from our vendors and that they do not
get blocked as spam, I just put them in my spam.whitelist.rules and it
seems to do the trick.
(BTW, anyone have a rather large spam.whitelist.rules file? Mine is growing)

Anyway, this morning, I received some messages saying a piece of email was
blocked with the following message:

    Subject: AES Order Status Confirmation Report Attached
  MessageID: i47BkElO044316
     Report: Could not parse Outlook Rich Text attachment

(Postmaster email I should say)

Now, this particular email is very crucial for our company to receive. I
have gone ahead and added this particular domain to my
spam.whitelist.rules, but not sure if that is going to do the trick.

Any suggestions on how to fix this one?

I appreciate it.

Jason

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