getting tired of this...

[Ken Anderson]

Martin Hepworth wrote:

> Ken
>
> stupid admins with stupid software that spams 'from' addresses with not
> delivered etc emails....sigh.

Even worse, this is client installed software, so it's just ignorant
users doing what ignorant users do; clicking buttons, feeling empowered
to 'report that spammer'.

I emailed one such user who had send us a dozen or so complaints and
explained the problem, but was almost immediately rewarded with another
complaint, my email had been returned to me as spam.

I emailed the company. No response. It's going to take some awareness on
the part of consumers to get these companies to make better software.

That's why I was hoping there was some sort of organization that had
some respect in this area that could exert some pressure on these
companies via the media, or by rewarding them with some silly logo for
their site: 'A Member of the Responsible AntiSpam Software Association'

Ken
Pacific.Net

> There was a rant on attrition.org about all this, I gotta say I agree
> with him.
>
> Perhaps contacting the support desk of the people who make the software
> and suggesting they change their defaults and ask their customers to do
> the same????
>
>
> --
> Martin Hepworth
> Snr Systems Administrator
> Solid State Logic
> Tel: +44 (0)1865 842300
>
>
> Ken Anderson wrote:
>
>> Junk sent to abuse at pacific.net
>>
>>> Hello. The spammer below is either using your resources to send out bulk
>>> unsolicited commercial e-mail or is deceptively trying to make it look
>>> like
>>> he is. In either case, a legitimate company like yours probably would
>>> not
>>> approve. The information below should be all you need.
>>
>>
>>
>> We are seeing 5 a day and increasing, sent to our abuse address.
>> In no case has it ever been a legit complaint of spam originating at our
>> domain. It's always a forged header.
>>
>> The notification is generated by software called InboxShield, maybe
>> others, that automatically email abuse@ every domain found in the header
>> of spam when a customer clicks the 'report' button. Larger domains must
>> be getting flooded with this stuff.
>>
>> Is there a group that these companies making anti-spam software can join
>> that has some sort of principles and recognition of members who adhere
>> to common sense anti spam techniques? This is really stupid software.
>>
>> Thanks,
>> Ken A
>> Pacific.Net
>
>
> --
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
> MailScanner thanks transtec Computers for their support.
>
>