Cobalt RAQ4 Mailscanner Installation problems

Steve Knott steve at WEBTONES.CO.UK
Thu Mar 18 22:11:15 GMT 2004


Hi,
        I have followed the instructions here to the letter:

http://www.qitc.net/support/mailscanner/

Everything went fine until this part:

OK, nearly there. Now we want to stop sendmail and start MailScanner
and make sure it stays that way in the event of a reboot.

/etc/rc.d/init.d/MailScanner stop

This gave the following output:

[root spool]# /etc/rc.d/init.d/MailScanner stop
Shutting down MailScanner daemons:
          MailScanner:       ERROR!
          incoming sendmail: head: /var/run/sendmail.in.pid: No such
file or directory
head: /var/run/sm-client.pid: No such file or directory
ok
          outgoing sendmail: head: /var/run/sendmail.out.pid: No such
file or directory
ok

so I continued anyway:

[root spool]# ps auxw | grep -i mail
root      4043  0.0  0.2  2596  380 ?        S    Jan30   0:14
sendmail: accepting connections
root     20843  0.0  0.3  1360  504 pts/0    S    20:59   0:00 grep -i
mail

[root spool]# chkconfig sendmail off
[root spool]# chkconfig --level 2345 MailScanner on
[root spool]# /etc/rc.d/init.d/MailScanner start
Starting MailScanner daemons:
          incoming sendmail: ok
          outgoing sendmail: ok
          MailScanner:       ok

[root spool]# ps auxw | grep -i mail
root      4043  0.0  0.2  2596  380 ?        S    Jan30   0:14
sendmail: accepting connections
root     20923  0.0  1.0  2584 1300 ?        S    21:00   0:00
/usr/sbin/sendmail -bd -OPrivacyOptions noetrn -ODeliveryMode queueon
root     20929  0.0  1.0  2584 1288 ?        S    21:00   0:00
/usr/sbin/sendmail -q15m -OPidFile /var/run/sendmail.out.pid
root     20946  0.0  7.9 11440 10208 ?       S    21:00   0:00 perl
-I/usr/lib/MailScanner /usr/sbin/MailScanner /etc/MailScanner/Ma
root     20947  2.6  8.5 12196 10952 ?       S    21:00   0:00 perl
-I/usr/lib/MailScanner /usr/sbin/MailScanner /etc/MailScanner/Ma
root     20952  6.8  8.5 12196 10952 ?       S    21:00   0:00 perl
-I/usr/lib/MailScanner /usr/sbin/MailScanner /etc/MailScanner/Ma
root     20956  0.0  0.3  1360  504 pts/0    S    21:00   0:00 grep -i
mail


If I do:

[root /root]# tail -f -n100 /var/log/maillog

I get disturbing lines like:

Mar 18 21:32:46 www in.qpopper[22729]: apop "steve"
Mar 18 21:32:46 www in.qpopper[22729]: steve at 81.86.100.107
(81.86.100.107): -ERR [AUTH] not authenticated

Mar 18 21:33:29 www sendmail[22772]: i2ILXTR22772: SYSERR(root): Can't
create transcript file q3/xfi2ILXTR22772: No such file or directory
Mar 18 21:33:29 www sendmail[22772]: i2ILXTR22772:
from=<etcetc at hotmail.com>, size=0, class=0, nrcpts=1, proto=SMTP,
daemon=MTA, relay=[210.0.186.247]

The outcome is I can no longer receive email in any mailbox on the
server or send email from OpenWebmail it also throws up an error like
Can't create transcript file?

Does anyone have any ideas how to get Mailscanner running?

In MailScanner.conf I have left the Virus Scanners = none as I have
installed clamav instead of F-prot but wanted to make sure Mailscanner
was working before enabling that.

Thanks
Steve Knott

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