Mailscanner crash with word doc in attachment

Emmanuel Varin evarin at CREACTIVENET.COM
Sat Mar 13 10:17:01 GMT 2004


The result of file core command :

core: ELF 32-bit LSB core file of 'MailScanner' (signal 11), Intel 80386,
version 1

Emmanuel.
----- Original Message -----
From: "Julian Field" <mailscanner at ECS.SOTON.AC.UK>
To: <MAILSCANNER at JISCMAIL.AC.UK>
Sent: Saturday, March 13, 2004 10:06 AM
Subject: Re: Mailscanner crash with word doc in attachment


> At 08:45 13/03/2004, you wrote:
> >Hi all,
> >
> >When mailscanner receive a mail with a word document in attachement,
> >Mailscanner crash (if virus scanning is enabled). A core is generated
> >under a directory (HAAxxxx) in the incomming directory of mailscanner.
> >With the core, the header and the attachement of the message is also
> >present. but the process of mailscanner is crashed and the mails in queue
> >are blocked until a desactivate the virus scanning parameter.
> >
> >Maillog without debug mode, with a word document in attachment in mail
> >queue (Mailscanner crash with a zombie process) :
> >
> >Mar 12 11:30:10 MailScanner[25207]: New Batch: Found 2 messages waiting
> >Mar 12 11:30:10 MailScanner[25207]: New Batch: Scanning 1 messages, 16855
> >bytes
> >Mar 12 11:30:10 MailScanner[25207]: Spam Checks: Starting
> >Mar 12 11:30:10 MailScanner[25307]: MailScanner E-Mail Virus Scanner
> >version 4.28.6 starting...
> >Mar 12 11:30:17 MailScanner[25281]: Using locktype = flock
> >Mar 12 11:30:20 MailScanner[25185]: New Batch: Scanning 1 messages, 16855
> >bytes
> >Mar 12 11:30:20 MailScanner[25185]: Spam Checks: Starting
> >Mar 12 11:30:20 MailScanner[25327]: MailScanner E-Mail Virus Scanner
> >version 4.28.6 starting...
> >
> >
> >Starting debugging mode :
> >
> >Starting MailScanner...
> >In Debugging mode, not forking...
> >
> >
> >Messages in Maillog while mailscanner processing in debug mode :
> >
> >Mar 12 11:33:43 MailScanner[25619]: MailScanner E-Mail Virus Scanner
> >version 4.28.6 starting...
> >Mar 12 11:33:49 MailScanner[25619]: lock.pl sees Config  LockType =
flock
> >Mar 12 11:33:49 MailScanner[25619]: lock.pl sees have_module =  0
> >Mar 12 11:33:49 MailScanner[25619]: Using locktype = flock
> >Mar 12 11:33:49 MailScanner[25619]: New Batch: Scanning 3 messages, 22643
> >bytes
> >Mar 12 11:33:49 MailScanner[25619]: Spam Checks: Starting
> >Mar 12 11:33:49 MailScanner[25619]: RBL Checks: returned 0
> >Mar 12 11:33:50 MailScanner[25619]: SpamAssassin returned 0
> >Mar 12 11:33:50 MailScanner[25619]: RBL Checks: returned 0
> >Mar 12 11:33:51 MailScanner[25619]: SpamAssassin returned 0
> >Mar 12 11:33:52 MailScanner[25619]: RBL Checks: returned 0
> >Mar 12 11:33:54 MailScanner[25619]: SpamAssassin returned 0
> >Mar 12 11:33:54 MailScanner[25619]: Created attachment dirs for 3
messages
> >
> >At this time, Mailscanner crash. And the messages aren't sent !!!
> >
> >What can I do ?
>
> Please do a "file core" command.
> --
> Julian Field
> www.MailScanner.info
> Professional Support Services at www.MailScanner.biz
> MailScanner thanks transtec Computers for their support
> PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
>



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