Mailscanner crash with word doc in attachment
Julian Field
mailscanner at ecs.soton.ac.uk
Sat Mar 13 09:06:56 GMT 2004
At 08:45 13/03/2004, you wrote:
>Hi all,
>
>When mailscanner receive a mail with a word document in attachement,
>Mailscanner crash (if virus scanning is enabled). A core is generated
>under a directory (HAAxxxx) in the incomming directory of mailscanner.
>With the core, the header and the attachement of the message is also
>present
but the process of mailscanner is crashed and the mails in queue
>are blocked until a desactivate the virus scanning parameter
>
>Maillog without debug mode, with a word document in attachment in mail
>queue (Mailscanner crash with a zombie process) :
>
>Mar 12 11:30:10 MailScanner[25207]: New Batch: Found 2 messages waiting
>Mar 12 11:30:10 MailScanner[25207]: New Batch: Scanning 1 messages, 16855
>bytes
>Mar 12 11:30:10 MailScanner[25207]: Spam Checks: Starting
>Mar 12 11:30:10 MailScanner[25307]: MailScanner E-Mail Virus Scanner
>version 4.28.6 starting...
>Mar 12 11:30:17 MailScanner[25281]: Using locktype = flock
>Mar 12 11:30:20 MailScanner[25185]: New Batch: Scanning 1 messages, 16855
>bytes
>Mar 12 11:30:20 MailScanner[25185]: Spam Checks: Starting
>Mar 12 11:30:20 MailScanner[25327]: MailScanner E-Mail Virus Scanner
>version 4.28.6 starting...
>
>
>Starting debugging mode :
>
>Starting MailScanner...
>In Debugging mode, not forking...
>
>
>Messages in Maillog while mailscanner processing in debug mode :
>
>Mar 12 11:33:43 MailScanner[25619]: MailScanner E-Mail Virus Scanner
>version 4.28.6 starting...
>Mar 12 11:33:49 MailScanner[25619]: lock.pl sees Config LockType = flock
>Mar 12 11:33:49 MailScanner[25619]: lock.pl sees have_module = 0
>Mar 12 11:33:49 MailScanner[25619]: Using locktype = flock
>Mar 12 11:33:49 MailScanner[25619]: New Batch: Scanning 3 messages, 22643
>bytes
>Mar 12 11:33:49 MailScanner[25619]: Spam Checks: Starting
>Mar 12 11:33:49 MailScanner[25619]: RBL Checks: returned 0
>Mar 12 11:33:50 MailScanner[25619]: SpamAssassin returned 0
>Mar 12 11:33:50 MailScanner[25619]: RBL Checks: returned 0
>Mar 12 11:33:51 MailScanner[25619]: SpamAssassin returned 0
>Mar 12 11:33:52 MailScanner[25619]: RBL Checks: returned 0
>Mar 12 11:33:54 MailScanner[25619]: SpamAssassin returned 0
>Mar 12 11:33:54 MailScanner[25619]: Created attachment dirs for 3 messages
>
>At this time, Mailscanner crash
And the messages arent sent !!!
>
>What can I do ?
Please do a "file core" command.
--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
MailScanner thanks transtec Computers for their support
PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
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