Problem releasing file from quarantine

Ugo Bellavance ugob at CAMO-ROUTE.COM
Thu Jul 1 19:11:19 IST 2004


Alden Levy wrote:

> I have been TRYING to release a file from quarantine, but I keep getting the
> same error.  According to the MAQ, all I have to do is copy the df- and qf-
> files to the mqueue. I also included the file that was tagged as a possible
> virus (PETERSON.rel.doc).  Unfortunately, the file never reaches the
> destination.
>
> I found the offending rule in filename.rules.conf ("deny
> \.[a-z][a-z0-9]{2,3}\s*\.[a-z0-9]{3}$"), but I am loathe to change it.
>
> By now, we've had the sender change the name of the doc and resend it. But I
> am wondering what I can do in the future to release a file from quarantine.
> Any help would be appreciated.

What do you have in your logs?  I think that once the df and qf files
are in mqueue, it should not be processed by MailScanner again.  Make
sure mqueue is your outgoing queue.

-------------------------- MailScanner list ----------------------
To leave, send    leave mailscanner    to jiscmail at jiscmail.ac.uk
Before posting, please see the Most Asked Questions at
http://www.mailscanner.biz/maq/     and the archives at
http://www.jiscmail.ac.uk/lists/mailscanner.html



More information about the MailScanner mailing list