Serious problems running Mailscanner

[Martin Hepworth]

Richard

when you upgraded did you run the uprade_SailScanner_conf script??

Also how did you upgrade - apt, tar style???



--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300


Richard Thomas wrote:
> We recently upgraded our Mailscanner to 4.36.4 Suddenly, we were losing
> a lot of messages with a "Could not analyze message" errors. Also, doing
> a ps -ef, there was the original Mailscanner job and its spawned
> children but a lot of additional Mailscanner jobs (at one point reaching
> over 790) with parent process IDs of 1.
>
> We lost a lot of emails. They got thrown into quarantine but without
> headers so I am now working on getting them out to the correct people.
>
> Currently, I am running mailscanner in foreground and debug modes using
> the watch command. This seems to work fine and we haven't lost any
> messages. However, we are still getting errors like
>
>  Could not get to parent of incoming work directory at
> /usr/share/MailScanner/MailScanner/WorkArea.pm line 187.
> and
>  Can't unlink file
> /var/spool/MailScanner/incoming/5243/1CfKnq-0000m6-DL/msg-5243-39.html:
> No such file or directory at
>  /usr/share/MailScanner/MailScanner/WorkArea.pm line 193
>  Can't remove directory
> /var/spool/MailScanner/incoming/5243/1CfKp8-0000zU-Ny: No such file or
> directory at
>  /usr/share/MailScanner/MailScanner/WorkArea.pm line 193
>  and can't restore permissions to 0700
>  at /usr/share/MailScanner/MailScanner/WorkArea.pm line 193
>
> We have a dual CPU system and are running Debian and Exim.
>
> Does anyone have any insight into this?
>
> Rich
>
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