Sending bounce/notification messages for spam going to a specific address

[Julian Field]

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Look at the "Enable Spam Bounce" option. You will need to give it a
ruleset such as
To: address1 at domain yes
To: address2 at domain yes
ToOrFrom: default no

Andy Moran wrote:

>I think I know what I need to do but I don't think MailScanner supports it..
>
>Basically I want to deliver AND bounce for Spam Messages to a certain
>address.  So:
>
>Spam Actions = %rules-dir%/spam.actions.rules
>High Scoring Spam Actions = %rules-dir%/spam.high.actions.rules
>
>
>And spam.acctions.rules would look like:
>
>To:             address1 at domain               bounce deliver
>To:             address2 at domain               bounce deliver
>ToOrFrom:       default                         deliver
>
>
>
>I set this up this way but it doesn't work, and I think it's because
>Spam Actions doesn't support a 'bounce' option.   Could someone verify
>this to be true and hopefully suggest a method to do this? :/
>
>--Andy
>
>
>Andy Moran wrote:
>
>
>>>>Hello!
>>>>
>>>>We currently have a system where mailscanner tags and delivers spam,
>>>>including spam going to our helpdesk system.  Our helpdesk system
>>>>generates tickets and sends back ticket numbers to spammers.    We want
>>>>to stop these tickets from being generated.
>>>>
>>>>The proposed solution is to setup a procmail rule that delivers these
>>>>messages to a logfile that gets rotated every week.  However, because
>>>>nobody has time to manage and look through this log file,  we want a
>>>>message or bounce to be sent back to the sender of these spam-tagged
>>>>messages in case it is a fale negative telling them to call our phone
>>>>number and ask for help.
>>>>
>>>>I thought this might be easy to do with MailScanner's bounce_rules but
>>>>I'm not sure how to say that only mail *to* our helpdesk system gets a
>>>>specific message back to the sender (i.e.  "Your message to helpdesk did
>>>>not generate a ticket because it was marked as Spam.  If this is a real
>>>>issue, please call xxxxxxx" etc).
>>>>
>>>>Is there a way to specify in the ruleset which bounce to send back?  And
>>>>if not, do I just edit one of the report files?   I see there are two
>>>>files "reports/en/sender.spam.sa.report.txt" and
>>>>"reports/en/sender.spam.report.txt".   Not sure which one needs to be
>>>>edited or if I can edit my own and specify it somewhere (ideal).  Also,
>>>>I'm not sure if the bounce ruleset is the bet place (will it allow me to
>>>>still deliver it a mbox file later?) or if I use some other mechanism.
>>>>
>>>>hope that wasn't too confusing.  Any help is appreciated!
>>>>
>>>>--Andy
>>>>
>>>>
>>>>P.S.  I fully expect to get flamed for saying we want to send messages
>>>>back for spam, but having valid helpdesk messages disappear without
>>>>anyone (including the sender) know about it isn't acceptable and we
>>>>don't have the man power to wade through spam messages either, so this
>>>>is the best solution we could think of.  :/
>>>>
>>>>
>>>>

--
Julian Field
www.MailScanner.info
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