How do i prevent alerts being delivered to specific addresses?

[David J. Duffner - NWCWEB.com]

>-----Original Message-----
>From: MailScanner mailing list
>[mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of James Gray
>Sent: Sunday, August 22, 2004 5:39 PM
>To: MAILSCANNER at JISCMAIL.AC.UK
>Subject: How do i prevent alerts being delivered to specific addresses?
>
>
>Hi All,
>
>Not a big one, but a problem I've been wrestling with for a while.
>First a little bit of explanation.  We have an internal trouble-ticket
>system that accepts requests via e-mail (foo at example.com).  It's not
>really smart and assumes that anything it receives is a valid request,
>then after receiving a request it generates a case, then
>RESPONDS to the
>requester with their case number (evil - I didn't write it OK).
>
>Consequently whenever MailScanner finds a virus/spam/bad attachment
>which is addressed to our ticketing system a ticket is opened, the
>response forwarded to our MailScanner user (postmaster effectively) and
>it's a mess to close all these bogus cases.
>
>SO, my question to this group is how (the hell) do I tell
>MailScanner to
>silently drop virus/spam/bad attachments addressed to the
>ticket system?
>No alerts, no warnings, no modifying the message, just drop it.
>
>I've put a few rules in place but obviously these aren't working as
>expected.  Can someone give me the MailScanner.conf settings I need to
>put into a rule set??
>
>Cheers,
>
>James
>_____________________________
>I.T. Manager - Asia Region
>Open Channel Solutions
>Sydney NSW 2000, Australia


        What about whitelisting the address in question that
accepts the mail, but only use From: instead of FromOrTo: so that
anything inbound is handled normally, but anything that account
sends out is essentially ignored and not processed?  This would
be in the allow_hosts file.  We use the same method on a few of
our in-house accounts to prevent similar issues and additional
load times on MailScanner processing stuff that really doesn't
matter if it's caught/tagged, etc.

        Just a thought!

      David J. Duffner
      VP Operations
      NWC Corporation
      NWCWEB.com

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