MS reports not being sent to users

[Eduardo Almeida]

The MailScanner.conf settings are set to the following:

Quarantine Infections = yes
Quarantine Silent Viruses = no
Quarantine Whole Message = yes
Quarantine Whole Messages As Queue Files = yes
Stored Bad Content Message Report  = %report-dir
%/stored.content.message.txt
Stored Bad Filename Message Report = %report-dir
%/stored.filename.message.txt
Stored Virus Message Report        = %report-dir
%/stored.virus.message.txt
Hide Incoming Work Dir = yes
Include Scanner Name In Reports = no
Warning Is Attachment = yes
Attachment Warning Filename = %org-name%-Attachment-Warning.txt
Attachment Encoding Charset = ISO-8859-1


The %report-dir% and %org-name% variables are set and the %report-dir
points to a valid and existing path.


On Qui, 2004-08-19 at 10:43 -0400, Matt Kettler wrote:
> At 10:00 PM 8/18/2004, Eduardo Almeida wrote:
> >As you can see the message cames to the msmachine with an .exe
> >attachment and is correctly detected by MS, but after the checks the
> >message goes to quarantine and a notice to the sysadmin (postmaster in
> >localhost) is sent. And no notification to the user is sent at all.
> >
> >Can anyone help me eith this?
>
> What are your relevant Mailscanner.conf settings set to?  is "Quarantine
> Whole Message" set to "yes"?
>
> ------------------------ MailScanner list ------------------------
> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
> 'leave mailscanner' in the body of the email.
> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
--
Eduardo Almeida <eduardo_simpsom_rj at yahoo.com.br>

------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).