Problem With PDF Files - SOLVED

Ryan Pitt ryan at MARINOCRANE.COM
Thu Apr 29 15:31:09 IST 2004


Wow, this now fixes the issue I have been having with certain pdfs.
It is odd to note that it wasnt ALL pdfs that were being broken by the 
(now discovered) inline message.
We actually narrowed it down yesterday to PDFs being created/printed 
from the latest version of QuickBooks with the latest version of Acrobat 
Professional V6.01.
It was also noted that these pdfs emailed with Netscape were delivered 
just fine, but those sent with Outlook AND Outlook Express both 
delivered corrupt pdfs.
Now that I have removed the inline signature, these pdfs are coming 
through just fine.

I have attached a sample of the pdfs that were causing the issue for 
those who are interested.
This attachment is being sent with Netscape 7.

Thanks for the fix Ricardo!

Ryan Pitt

Ricardo Bernardes wrote:

>Hello
>
>I think I've solved the problem by disabling the Sign Clean Messages
>
>
># Add the "Inline HTML Signature" or "Inline Text Signature" to the end
># of uninfected messages?
># This can also be the filename of a ruleset.
>Sign Clean Messages = no
>
>
>
>it´s a shame to take out the Mailscanner Clean Message but it seems to work.
>
>
>
>Thank you all
>
>Ricardo
>

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