Mail Not Routing, stuck in /var/spool/mqueue.in

[Spicer, Kevin]

Can you confirm whether email had completely stopped, or whether MailScanner just wasn't keeping up with the queue?
 
If you want to bypass MailScanner to clear the backlog... (assuming RedHat syntax)
 
service MailScanner stop              [wait for all MailScanner processes to disappear after running this before moving on]
mv /var/spool/mqueue.in/* /var/spool/mqueue
service MailScanner start              [restart Mailscanner toprocess any newly arriving messages, see if it copes]
sendmail -q
 
[this last command will take a very long time to complete as it will attempt to deliver each mesasge in the queue, with your backlog this could be a considerable period of time]

-----Original Message-----
From: lester lasad [mailto:llasad1 at YAHOO.COM]
Sent: 03 September 2003 08:59
To: MAILSCANNER at JISCMAIL.AC.UK
Subject: Re: Mail Not Routing, stuck in /var/spool/mqueue.in


Kevin, 
To be honest all I have ever used is mailscanner, I am not famaliar with configuring sendmail on it's own.  I have been at this all night with no luck.  I have restarted MS many times with minimal success.  I have tried changing my routing table to route to a different internal server to verify it's not a problem with the host I normally connect with and have the same problems.  This is very frustrating, I've got about 2000 message still stuck in the queue, they are getting delivered but at a very slow rate.  Users don't like to see email from customers that are 2 days late.  If you have any more suggestions, I'd appreciate it.

"Spicer, Kevin" <Kevin.Spicer at BMRB.CO.UK> wrote:

lester lasad wrote:
> Kevin,
> I took your suggestion and all new mail seems to be coming in OK, the
> problem is that I copied one of the emails out of mqueue.in into
> mqueue but it does not route. It's just stuck, all other new mail
> that comes in routes with no problems. any suggestions? 

Do you have both df and qf files for that? Maybe the mail itself is what has caused your problem?



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