Problem with Outlook attachments (not Rich text problem)

Chris Selivanow cselivanow at QWICNET.COM
Tue Mar 4 18:28:10 GMT 2003


Hi all-

Here's the situation.  My company has a client that now uses the mailscanner package
on their mail server (We installed it).  Our problem seems to be with Outlook 97
attachments, but only some of them.  It seems that if a user opens Outlook 97 and
sends an attachment everything is ok and the receipient is able you save/view the
attachment.  It also seems that if a user sends an attachment from an application
(MS Excel 97 to be exact), the attachment is unusable and appears MIME encoded
in-line with the email text and after the Mailscanner "Clean message" signature.

Below is the mail log section from showing the delivery of both types of attachments.
The excel initiated attachment is first in the logs and in the diff of the message
text.

The only things that I noticed are the mail file sizes and the "Encoding:" lines.

Any help is gladly accepted.

-Chris

Mar  4 11:53:15 MAIL-SERVER sendmail[30131]: LAA30131: from=<SENDER>, size=9094, class=0, pri=39094, nrcpts=1, msgid=<01C2E244.A3040B80.SENDER>, proto=ESMTP, relay=MAIL-RELAY [aaa.bbb.ccc.ddd]
Mar  4 11:53:16 MAIL-SERVER mailscanner[27811]: Scanning 1 messages, 9498 bytes
Mar  4 11:53:25 MAIL-SERVER mailscanner[27811]: Scanned 1 messages, 9498 bytes in 4 seconds
Mar  4 11:53:26 MAIL-SERVER sendmail[30136]: LAA30131: to=<RECEIPIENT>, delay=00:00:11, xdelay=00:00:01, mailer=local, stat=Sent
Mar  4 11:53:37 MAIL-SERVER sendmail[30140]: LAA30140: from=<SENDER>, size=19673, class=0, pri=49673, nrcpts=1, msgid=<01C2E244.AFB01040.SENDER>, proto=ESMTP, relay=MAIL-RELAY [aaa.bbb.ccc.ddd]
Mar  4 11:53:40 MAIL-SERVER mailscanner[27811]: Scanning 1 messages, 20077 bytes
Mar  4 11:53:48 MAIL-SERVER mailscanner[27811]: Scanned 1 messages, 20077 bytes in 3 seconds
Mar  4 11:53:50 MAIL-SERVER sendmail[30146]: LAA30140: to=<RECEIPIENT>, delay=00:00:14, xdelay=00:00:01, mailer=local, stat=Sent



diff -u test-excel test.outlook | more
--- test-excel  Tue Mar  4 11:49:25 2003
+++ test.outlook        Tue Mar  4 11:49:36 2003
@@ -1,20 +1,20 @@
-From SENDER  Tue Mar  4 11:48:38 2003
+From SENDER  Tue Mar  4 11:48:58 2003
 Received: from MAIL-RELAY (MAIL-RELAY [aaa.bbb.ccc.ddd])
-       by  MAIL-SERVER (8.9.3/8.9.3/Debian/GNU) with ESMTP id LAA30062
-       for <RECEIPIENT>; Tue, 4 Mar 2003 11:48:23 -0500
+       by  MAIL-SERVER (8.9.3/8.9.3/Debian/GNU) with ESMTP id LAA30074
+       for <RECEIPIENT>; Tue, 4 Mar 2003 11:48:45 -0500
 Received: from vmware-default (host22.internal [192.168.0.22])
-       by MAIL-RELAY (8.9.3/8.9.3/Debian 8.9.3-21) with SMTP id LAA15342
-       for <RECEIPIENT>; Tue, 4 Mar 2003 11:48:22 -0500
-Received: by localhost with Microsoft MAPI; Tue, 4 Mar 2003 11:48:21 -0500
-Message-ID: <01C2E243.F4EAA5E0.SENDER>
+       by MAIL-RELAY (8.9.3/8.9.3/Debian 8.9.3-21) with SMTP id LAA15346
+       for <RECEIPIENT>; Tue, 4 Mar 2003 11:48:44 -0500
+Received: by localhost with Microsoft MAPI; Tue, 4 Mar 2003 11:48:43 -0500
+Message-ID: <01C2E244.01F9D940.SENDER>
 From: Chris Selivanow <SENDER>
 To: "'RECEIPIENT'" <RECEIPIENT>
-Subject: test.xls
-Date: Tue, 4 Mar 2003 11:48:20 -0500
+Subject: test 1
+Date: Tue, 4 Mar 2003 11:48:42 -0500
 X-Mailer: Microsoft Internet E-mail/MAPI - 8.0.0.4211
-Encoding: 1 TEXT, 140 UUENCODE
+Encoding: 1 TEXT, 311 UUENCODE
 X-MS-Attachment: test.xls 0 00-00-1980 00:00
-Content-type: multipart/mixed; boundary="----------=_1046796515-27811-8"
+Content-type: multipart/mixed; boundary="----------=_1046796535-27811-9"
 X-MailScanner: Found to be clean
 X-MailScanner-SpamCheck: not spam, SpamAssassin (score=1.1, required 6, AWL,
        LINES_OF_YELLING, SPAM_PHRASE_00_01, UPPERCASE_50_75)
@@ -23,7 +23,7 @@
 The following is a multipart MIME message which was extracted
 from a uuencoded message.

-------------=_1046796515-27811-8
+------------=_1046796535-27811-9



--
Chris Selivanow             585 582-1600
Lead Technician             585 624-3465 (fax)
QwicNet, Inc.               http://www.qwicnet.com



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