[OT] - Panda frustration

[Michele Neylon :: Blacknight Solutions]

> Did u get any answer? I'm in the same situation as you, I wrote to the
> us customer care and they told me to write to the italian customer care
> which didn't answer at all. I tried to call the phone support in italy
> and they said that they couldn't find my customer number and that was
> because I bought it from the international site and not from the italian
> one. Now I wrote again to the us customer care and waiting... for almost
> a month!

I tried contacting the office in Milan (I'm based here at the moment) but
that was no use.
I then emailed their main customer service office. After over ten days I
got an email saying that they would refund me the total amount. Very nice
of them, but that doesn't solve my original problem!!!

M


--
Mr. Michele Neylon
Blacknight Solutions
http://www.blacknightsolutions.com/
Shell hosting now available



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