Sophos and Corrupt Files

[Julian Field]

At 17:20 06/02/2003, you wrote:
>Even though I have been complaining about the corrupt file issues from
>Sophos and MailScanner's interaction with that, I wanted to make clear
>that Sophos has never badmouthed MailScanner to us... I think their
>tendency is to believe the problem is elsewhere and not necessarily with
>their own product, and that isn't exactly badmouthing.

That explains their position rather better than I knew it before. I still
wish they would forward possible MailScanner problems to me.

>When did this all happen?  Right at the turn of the year... they were
>very *very* anxious for us to buy into Sophos, since it was the end of
>their fiscal year and us buying the license from them meant that our
>sales rep was going to get a nice promotion.  (Apparently, he did and
>he has since showered us with shirts and cups... :->)

More than I ever got...

>In any the case, yeah, we are having some problems with the corrupt
>issue thing, but they don't seem to be unwilling to work with us at all,
>and all our calls seems to land us with a programming engineer in order
>to get our quesions answered correctly.  In the end, this isn't as bad
>as it could be, and I don't want to be the one that implied it was...
>
>Juilian:  You have a fine product... keep up the good work!

Cheers!


>Scott
>
>--On Thursday, February 06, 2003 9:01 AM -0800 Steve Evans
><sevans at FOUNDATION.SDSU.EDU> wrote:
>
>>Same here.  I don't think I had even heard of Sophos until MailScanner
>>came into my life.  We were a NAI shop before that with WebShield
>>(***shudder***)
>>
>>Steve Evans
>>SDSU Foundation
>>(619) 594-0653
>>
>>
>>-----Original Message-----
>>From: Alan Cragg [mailto:acragg-lists at CTF.COM]
>>Sent: Wednesday, February 05, 2003 2:33 PM
>>To: MAILSCANNER at JISCMAIL.AC.UK
>>Subject: Re: Sophos and Corrupt Files
>>
>>
>>First time poster but felt I must chime in on this one.
>>We had never even considered SOPHOS until after using MailScanner (which
>>is a great program), they should be giving you a cut of the sales
>>because we probably would have stayed with Symantec if not for
>>MailScanner.
>>
>>IMHO
>>
>>Alan Cragg
>>
>>-----Original Message-----
>>From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
>>Behalf Of John Rudd
>>Sent: Wednesday, February 05, 2003 2:24 PM
>>To: MAILSCANNER at JISCMAIL.AC.UK
>>Subject: Re: Sophos and Corrupt Files
>>
>>>From: Julian Field <mailscanner at ECS.SOTON.AC.UK>
>>>
>>>I would hope Sophos and I are in a position to be able to help each
>>other.
>>
>>They may consider you to be competition, though.  When we were getting
>>together our anti-virus solution this time last year, they said "buy
>>SAVI from us, and we'll give our mail gateway for it for free".  But,
>>instead, we went with mailscanner.  It wasn't a loss for them in our
>>case, because they would have been giving it to us for free ... but how
>>many sales for their mail gateway have they lost because you have a free
>>thing in a similar market niche?  (and theirs might not do spam
>>stuff)
>>
>>That might be why they're not very helpful to you.
>
>
>--
>+-----------------------------------------------------------------------+
>      Scott W. Adkins                http://www.cns.ohiou.edu/~sadkins/
>   UNIX Systems Engineer                  mailto:adkinss at ohio.edu
>        ICQ 7626282                 Work (740)593-9478 Fax (740)593-1944
>+-----------------------------------------------------------------------+
>     PGP Public Key available at
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--
Julian Field
www.MailScanner.info
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