Sophos and Corrupt Files

[Scott Adkins]

Even though I have been complaining about the corrupt file issues from
Sophos and MailScanner's interaction with that, I wanted to make clear
that Sophos has never badmouthed MailScanner to us... I think their
tendency is to believe the problem is elsewhere and not necessarily with
their own product, and that isn't exactly badmouthing.

When we first contacted Sophos, we were using MIMEDefang for our spam
checking.  The guys we talked to hadn't really heard of MIMEDefang.  We
were told that they primarily used MailScanner.  (I am surprised about
that, since MailMonitor is something they sell, and I didn't even hear
about that until recently on *this* mailing list!)  They suggested we
give MailScanner a try, meanwhile, they were going to look at MIMEDefang
to see what kind of support it had for Sophos and maybe get support put
in if it didn't have any.  The following day, we switched to MailScanner
and have been using it ever since.  We never even heard of MailScanner
until they suggested it to us, and look at us now, it is what we use.

When did this all happen?  Right at the turn of the year... they were
very *very* anxious for us to buy into Sophos, since it was the end of
their fiscal year and us buying the license from them meant that our
sales rep was going to get a nice promotion.  (Apparently, he did and
he has since showered us with shirts and cups... :->)

In any the case, yeah, we are having some problems with the corrupt
issue thing, but they don't seem to be unwilling to work with us at all,
and all our calls seems to land us with a programming engineer in order
to get our quesions answered correctly.  In the end, this isn't as bad
as it could be, and I don't want to be the one that implied it was...

Juilian:  You have a fine product... keep up the good work!

Scott

--On Thursday, February 06, 2003 9:01 AM -0800 Steve Evans 
<sevans at FOUNDATION.SDSU.EDU> wrote:

> Same here.  I don't think I had even heard of Sophos until MailScanner
> came into my life.  We were a NAI shop before that with WebShield
> (***shudder***)
>
> Steve Evans
> SDSU Foundation
> (619) 594-0653
>
>
> -----Original Message-----
> From: Alan Cragg [mailto:acragg-lists at CTF.COM]
> Sent: Wednesday, February 05, 2003 2:33 PM
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Sophos and Corrupt Files
>
>
> First time poster but felt I must chime in on this one.
> We had never even considered SOPHOS until after using MailScanner (which
> is a great program), they should be giving you a cut of the sales
> because we probably would have stayed with Symantec if not for
> MailScanner.
>
> IMHO
>
> Alan Cragg
>
> -----Original Message-----
> From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
> Behalf Of John Rudd
> Sent: Wednesday, February 05, 2003 2:24 PM
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Sophos and Corrupt Files
>
>> From: Julian Field <mailscanner at ECS.SOTON.AC.UK>
>>
>> I would hope Sophos and I are in a position to be able to help each
> other.
>>
>
> They may consider you to be competition, though.  When we were getting
> together our anti-virus solution this time last year, they said "buy
> SAVI from us, and we'll give our mail gateway for it for free".  But,
> instead, we went with mailscanner.  It wasn't a loss for them in our
> case, because they would have been giving it to us for free ... but how
> many sales for their mail gateway have they lost because you have a free
> thing in a similar market niche?  (and theirs might not do spam
> stuff)
>
> That might be why they're not very helpful to you.


-- 
 +-----------------------------------------------------------------------+
      Scott W. Adkins                http://www.cns.ohiou.edu/~sadkins/
   UNIX Systems Engineer                  mailto:adkinss at ohio.edu
        ICQ 7626282                 Work (740)593-9478 Fax (740)593-1944
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     PGP Public Key available at http://www.cns.ohiou.edu/~sadkins/pgp/
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