Unexpected Error?

[Julian Field]

The new version of the Allowed Sophos Error Messages code I have just
released will enable you to let through PDF files which hit these problems.

This setting should cover the problems I have seen:
Allowed Sophos Error Messages = "corrupt", "0x80040202"

You will need the latest beta release for this setting to work, however,

At 17:20 08/08/2003, you wrote:
>Here is the response from Sophos regarding this issue:
>
>Thank you for contacting Sophos Technical Support.
>
>Due to the way that Sophos has been changed to handle PDFs we
>have got a problem scanning certain PDFs at the moment.  The
>production team are aware of this problem and are currently
>working on a fix for it.
>
>For now you can exclude PDFs from being scanned if you want to
>as currently there are only 2 PDF viruses in the world and
>these will only affect a system running a full version of
>Adobe (Distiller/Writer) not just Reader.
>
>
>On 5 Aug 2003 at 10:22, Mark Nienberg wrote:
>
> > I'm seeing this too, with Sophos 3.72.  I have some PDF files that 3.71
> scans
> > successfully, but 3.72 chokes on with the "unexpected error".  I sent a
> sample file to
> > Sophos.
> >
> > My MailScanner is still using 3.71, so I think I'll postpone the update
> to 3.72 on this
> > machine.
> >
> > Mark Nienberg
> >
> > On 4 Aug 2003 at 12:02, Max Kipness wrote:
> >
> > > I've got an employee who has been sending docs all morning and then
> > > suddenly has a problem with one doc getting corrupt/unexpected errors.
> > > Does this just mean that MailScanner thinks it's corrupt and then had an
> > > error trying to check it? Here is the log:
> > >
> > > Aug  4 11:47:53 xxxxxxxxx sendmail[29123]: h74GklL1029123:
> > > from=<gcudmore at geniant.com>, size=1015025, class=0, nrcpts=1,
> > > msgid=<036A6BCC9FD10749AD3CE32255AF49A601702857 at dalsxc01.geniant.net>,
> > > proto=ESMTP, daemon=MTA, relay=adsl-64-217-212-137.dsl.rcsntx.swbell.net
> > > [64.217.212.137]
> > > Aug  4 11:47:53 xxxxxxxxx sendmail[29123]: h74GklL1029123:
> > > to=<Vin.Sundaram at companyx.com>, delay=00:01:05, mailer=esmtp, pri=30639,
> > > stat=queued
> > > Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
> > > ./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
> > > AD Design - DRAFT.doc (corrupt)
> > > Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
> > > ./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
> > > AD Design - DRAFT.doc (unexpected error [0x80040202])
> > > Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
> > > ./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
> > > AD Design - DRAFT.doc (unexpected error [0x80040202])
> > > Aug  4 11:47:57 xxxxxxxxx MailScanner[20684]: Saved infected
> > > "winmail.dat" to
> > > /var/spool/MailScanner/quarantine/20030804/h74GklL1029123
> > > Aug  4 11:48:05 xxxxxxxxx sendmail[29165]: h74GklL1029123:
> > > to=<userx at companyx.com>, delay=00:01:17, xdelay=00:00:08, mailer=esmtp,
> > > pri=120639, relay=houmail.companyx.com. [204.194.96.13], dsn=2.0.0,
> > > stat=Sent (h74GlvRp028965 Message accepted for delivery)
> > >
> > > Thanks,
> > > Max
>
>
>--
>Mark W. Nienberg, SE
>Tipping Mar + associates
>1906 Shattuck Ave, Berkeley, CA  94704
>visit our website at http://www.tippingmar.com

--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
MailScanner thanks transtec Computers for their support