Sophos and PDF revisited

Julian Field mailscanner at ecs.soton.ac.uk
Thu Aug 7 18:15:42 IST 2003


And you are doing a "reload" of MailScanner after changing the
MailScanner.conf file?

At 17:44 07/08/2003, you wrote:
>Good Day,
>
>Setup: MS 4.22-5, Sendmail 8.12.9, SpamAssassin 2.55, current version of
>Sophos
>
>I am receiving the following error messages on some PDFs that go through
>MailScanner:
>
>         Report: Could not check ./h77FLfbR002021/blah.pdf (unexpected error
>[0x80040202])
>
>According to MailScanner.conf, "Anything on the next line that appears
>in brackets at the end of a line of output from Sophos will cause the
>error/infection to be ignored."
>
>I have added "0x80040202" to "Allowed Sophos Error Messages=" but the
>quarantine still occurs.  I have also tried adding "unexpected error,"
>with no luck.
>
>So, I decided to add "allow \.pdf$ - -" to filename.rules.conf, but the
>quarantined still occurs.
>
>Any suggestions on what I could do to allow the PDFs with the above
>error message?
>
>Thanks,
>
>Dustin
>--
>Dustin Baer
>Unix Administrator/Postmaster
>Information Handling Services
>15 Inverness Way East
>Englewood, CO 80112
>303-397-2836

--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
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