<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Thanks Shawn … That seems better but I never altered that setting before.<div class=""><br class=""></div><div class="">It was set to <span style="color: rgb(69, 69, 69); font-family: "Helvetica Neue";" class="">deliver header "X-Spam-Status: No</span><font color="#454545" face="Helvetica Neue" class=""><span style="caret-color: rgb(69, 69, 69);" class="">”</span></font></div><div class=""><font color="#454545" face="Helvetica Neue" class=""><span style="caret-color: rgb(69, 69, 69);" class=""><br class=""></span></font></div><div class=""><font color="#454545" face="Helvetica Neue" class=""><span style="caret-color: rgb(69, 69, 69);" class="">Ok to just change this to just </span></font><span style="white-space: pre-wrap;" class="">Non Spam Actions = store deliver ?</span></div><div class=""><span style="white-space: pre-wrap;" class=""><br class=""></span></div><div class=""><span style="white-space: pre-wrap;" class="">Kieron</span></div><div class=""><span style="white-space: pre-wrap;" class=""><br class=""></span></div><div class=""><span style="white-space: pre-wrap;" class=""><br class=""></span></div><div class=""><span style="white-space: pre-wrap;" class=""><br class=""></span><div><br class=""><blockquote type="cite" class=""><div class="">On 20/05/2024, at 10:49 PM, Shawn Iverson via MailScanner <<a href="mailto:mailscanner@lists.mailscanner.info" class="">mailscanner@lists.mailscanner.info</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
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<div class="moz-cite-prefix">On 5/20/24 05:06, Kieron Gray wrote:<br class="">
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<blockquote type="cite" cite="mid:5AE705E0-581C-4319-8766-7A3311419D7C@thewestwing.co.nz" class="">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" class="">
Hello,
<div class=""><br class="">
</div>
<div class="">I’m using </div>
<h4 style="box-sizing: border-box; font-family: "Open Sans", Arial, sans-serif; font-weight: 500; line-height: 1.1; color: rgb(51, 51, 51); margin-top: 10px; margin-bottom: 10px; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2;" class="">ConfigServer MailScanner Front-End v9.25</h4>
<div style="orphans: 2; widows: 2;" class="">and suddenly, for
both No Scan and Clean options, the Content area simply states
'<span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class="">Message not found in quarantine</span><font class="" face="Open Sans, Arial, sans-serif" color="#333333"><span style="caret-color: rgb(51, 51, 51); font-size: 14px;" class="">’</span></font></div>
<div class=""><span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class=""><br class="">
</span></div>
<div class=""><span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class="">The content of the email is visible in Low Spam, High
Spam and Blacklist as normal.</span></div>
<div class=""><span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class=""><br class="">
</span></div>
<div class=""><span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class="">All email is getting through as normal. </span></div>
<div class=""><span style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class=""><br class="">
</span></div>
<div class=""><span style="orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class=""><font class="" face="Open Sans, Arial, sans-serif" color="#333333"><span style="font-size: 14px;" class="">What
have I done </span><span style="caret-color: rgb(51, 51, 51); font-size: 14px;" class="">…</span><span style="font-size: 14px;" class="">.
Ive used Mailscanner for many years.</span></font></span></div>
<div class=""><span style="orphans: 2; widows: 2; background-color: rgb(249, 249, 249);" class=""><font class="" face="Open Sans, Arial, sans-serif" color="#333333"><span style="font-size: 14px;" class=""><br class="">
</span></font></span></div>
<div class="">Best Regards</div>
<div class="">
<div dir="auto" style="caret-color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">
<div dir="auto" style="caret-color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><br class="">
</div>
<div dir="auto" style="caret-color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Kieron Gray
<div class=""><br class="">
</div>
<div class=""><a href="mailto:kieron@thewestwing.co.nz" class="moz-txt-link-freetext" moz-do-not-send="true">kieron@thewestwing.co.nz</a></div>
</div>
</div>
<span style="white-space: pre-wrap" class=""></span></div>
</blockquote>
<br class=""><p class="">If it isn't some issue with the frontend you are using, you may
want to check your MailScanner.conf or conf.d files and make sure
that "Non Spam Actions" includes the verb "store."</p><p class=""><span style="white-space: pre-wrap" class="">Non Spam Actions = store deliver ...
</span></p>
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