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<div class="moz-cite-prefix">On 5/20/24 05:06, Kieron Gray wrote:<br>
</div>
<blockquote type="cite"
cite="mid:5AE705E0-581C-4319-8766-7A3311419D7C@thewestwing.co.nz">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
Hello,
<div class=""><br class="">
</div>
<div class="">I’m using </div>
<h4
style="box-sizing: border-box; font-family: "Open Sans", Arial, sans-serif; font-weight: 500; line-height: 1.1; color: rgb(51, 51, 51); margin-top: 10px; margin-bottom: 10px; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2;"
class="">ConfigServer MailScanner Front-End v9.25</h4>
<div style="orphans: 2; widows: 2;" class="">and suddenly, for
both No Scan and Clean options, the Content area simply states
'<span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class="">Message not found in quarantine</span><font class=""
face="Open Sans, Arial, sans-serif" color="#333333"><span
style="caret-color: rgb(51, 51, 51); font-size: 14px;"
class="">’</span></font></div>
<div class=""><span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class=""><br class="">
</span></div>
<div class=""><span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class="">The content of the email is visible in Low Spam, High
Spam and Blacklist as normal.</span></div>
<div class=""><span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class=""><br class="">
</span></div>
<div class=""><span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class="">All email is getting through as normal. </span></div>
<div class=""><span
style="color: rgb(51, 51, 51); font-family: "Open Sans", Arial, sans-serif; font-size: 14px; orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class=""><br class="">
</span></div>
<div class=""><span
style="orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class=""><font class="" face="Open Sans, Arial, sans-serif"
color="#333333"><span style="font-size: 14px;" class="">What
have I done </span><span
style="caret-color: rgb(51, 51, 51); font-size: 14px;"
class="">…</span><span style="font-size: 14px;" class="">.
Ive used Mailscanner for many years.</span></font></span></div>
<div class=""><span
style="orphans: 2; widows: 2; background-color: rgb(249, 249, 249);"
class=""><font class="" face="Open Sans, Arial, sans-serif"
color="#333333"><span style="font-size: 14px;" class=""><br
class="">
</span></font></span></div>
<div class="">Best Regards</div>
<div class="">
<div dir="auto"
style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"
class="">
<div dir="auto"
style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"
class=""><br class="">
</div>
<div dir="auto"
style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"
class="">Kieron Gray
<div class=""><br class="">
</div>
<div class=""><a href="mailto:kieron@thewestwing.co.nz"
class="moz-txt-link-freetext" moz-do-not-send="true">kieron@thewestwing.co.nz</a></div>
</div>
</div>
<span style="white-space: pre-wrap"></span></div>
</blockquote>
<br>
<p>If it isn't some issue with the frontend you are using, you may
want to check your MailScanner.conf or conf.d files and make sure
that "Non Spam Actions" includes the verb "store."</p>
<p><span style="white-space: pre-wrap">Non Spam Actions = store deliver ...
</span></p>
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