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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mailscanner –lint didn’t show any problems with my configuration. I found the error when turning on Debug = yes for mailscanner. SA was fine but mailscanner produced the error – <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can't call method "CombineReports" on unblessed reference at /usr/local/lib/MailScanner/MailScanner/MessageBatch.pm line 736.<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>When looking at the logs I see no sendmail processing emails but just mailscanner going around in a loop quarantining all the emails. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve tightened the timeouts on my sendmail mta as I think this was the problem. I’ve also changed the permissions on the incoming and outgoing queue folders. I can’t reproduce the problem but I don’t believe this is a mailscanner issue. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If it happens again I might change over to postfix or I might try Exim (as a test).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rich<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> mailscanner-bounces@lists.mailscanner.info [mailto:mailscanner-bounces@lists.mailscanner.info] <b>On Behalf Of </b>Stephen Cox<br><b>Sent:</b> 19 July 2013 07:24<br><b>To:</b> MailScanner discussion<br><b>Subject:</b> Re: Quarantined message * as it caused MailScanner to crash several times - fixed?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Jul 18, 2013 at 1:20 PM, Richard Mealing <<a href="mailto:richard@fastnet.co.uk" target="_blank">richard@fastnet.co.uk</a>> wrote:<o:p></o:p></p><div><div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>I’m fairly sure this has nothing to do with mailscanner itself, but my MTA. When it happens my MTA doesn’t seem to be running properly (or can’t handle the emails).</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>I’ve changed some permissions on the incoming and outgoing (and slow) queue’s now, according to the mailscanner sendmail configuration page. I’ll report back if it happens again.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p></div></div></blockquote><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>What the output of MailScanner --lint?<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Thanks,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:mailscanner-bounces@lists.mailscanner.info" target="_blank">mailscanner-bounces@lists.mailscanner.info</a> [mailto:<a href="mailto:mailscanner-bounces@lists.mailscanner.info" target="_blank">mailscanner-bounces@lists.mailscanner.info</a>] <b>On Behalf Of </b>Richard Mealing<br><b>Sent:</b> 18 July 2013 10:30<br><b>To:</b> 'MailScanner discussion (<a href="mailto:mailscanner@lists.mailscanner.info" target="_blank">mailscanner@lists.mailscanner.info</a>)'<br><b>Subject:</b> Quarantined message * as it caused MailScanner to crash several times</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have searched for a while and I cannot find a solution to my problem. The only reference to this problem was when I reported it back in 2011.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’ve been struggling along updating to the latest mailscanner and FreeBSD versions but this problem keeps hitting all of my servers once and a while. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Basically I get a log entry similar to this - <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 22:44:40 mailfilter6 sm-mta-in[8204]: r6HLicbY008204: to=<<a href="mailto:info@somedomain.com" target="_blank">info@somedomain.com</a>>, delay=00:00:01, mailer=esmtp, pri=63196, stat=queued<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 22:49:53 mailfilter6 MailScanner[10329]: Making attempt 2 at processing message r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 22:52:39 mailfilter6 MailScanner[11223]: Making attempt 3 at processing message r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 22:55:07 mailfilter6 MailScanner[12183]: Making attempt 4 at processing message r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 22:57:58 mailfilter6 MailScanner[13318]: Making attempt 5 at processing message r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 23:00:48 mailfilter6 MailScanner[14702]: Making attempt 6 at processing message r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Warning: skipping message r6HLicbY008204 as it has been attempted too many times<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Quarantined message r6HLicbY008204 as it caused MailScanner to crash several times<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Saved entire message to /var/spool/MailScanner/quarantine/20130717/r6HLicbY008204<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It then fails on every subsequent message. To resolve I have to turn off the server and remove all the emails in the queue. If I pass the emails over to another server, say around 6000 emails, that server then has the exact same problem.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’ve debugged mailscanner and spamassassin, I don’t see any problems with SA, but mailscanner I get the following, still – <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can't call method "CombineReports" on unblessed reference at /usr/local/lib/MailScanner/MailScanner/MessageBatch.pm line 736.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can anyone help me with this problem? I am using the –U flag, but this doesn’t make any odds to the problem.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>#!/usr/bin/perl -U -I/usr/local/lib/MailScanner<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>When I debug mailscanner I move the first problematic message to it’s incoming queue and run the debug (I stop mailscanner before this so it’s not running as a daemon) and I get no problems with the debug, but when I run it with over 6000 emails in the queue it comes up with the above debug message. I imagine this is a problem with timeout or such, but I’m not sure why it stops processing messages in the first place. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Does anyone have any ideas what I can do to fix this problem? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>--<br>MailScanner mailing list<br><a href="mailto:mailscanner@lists.mailscanner.info">mailscanner@lists.mailscanner.info</a><br><a href="http://lists.mailscanner.info/mailman/listinfo/mailscanner" target="_blank">http://lists.mailscanner.info/mailman/listinfo/mailscanner</a><br><br>Before posting, read <a href="http://wiki.mailscanner.info/posting" target="_blank">http://wiki.mailscanner.info/posting</a><br><br>Support MailScanner development - buy the book off the website!<o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>