Splitting mail is something you have to *do things* for it to happen. If you undo the changes you made to split the e-mails (how to do this depends on which MTA you're using, I'm assuming sendmail from the logs), you should be able to avoid the problem.<div>
<br></div><div>Do you know why splitting e-mails to multiple recipients was needed in the first place? Did whoever installed this prior to you taking over document it? The procedure is detailed here:</div><div><br></div><div>
<a href="http://wiki.mailscanner.info/doku.php?id=documentation:configuration:mta:sendmail:how_to:split_mails_per_recipient">http://wiki.mailscanner.info/doku.php?id=documentation:configuration:mta:sendmail:how_to:split_mails_per_recipient</a></div>
<div><br></div><div>You can also try changing which method you use to process winmail.dat files, or not to process them at all. The risk is minimal. Check your mailscanner.conf settings, there is more information in the comments.<br>
<br><div class="gmail_quote">On Tue, Feb 5, 2013 at 12:13 PM, Berndt, Achim <span dir="ltr"><<a href="mailto:aberndt@studio-hamburg.de" target="_blank">aberndt@studio-hamburg.de</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span lang="EN-US">Hello,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">we made last week an update of our mail-gateways. We have now the OS-Version openSUSE12.2 and the<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">MailScanner-Version 4.84.5 (from 4.81.4). Unfortunately there is now a problem with scanning of winmail.dat<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">attachments?! If there is a mail with 2 recipients and a winmail.dat attachment, MailScanner split the mail<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">and try to scan it two times. The first scan is successfull, but the second one not?! Do you have an explanation<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">for the problem?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Mail-Log:<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 sendmail-in[32743]: r14FCB3G032743: from=<<a href="mailto:alex@bdo.de" target="_blank">alex@bdo.de</a>>, size=274800, class=0, nrcpts=1, msgid=<<a href="mailto:86D1E45AA30DB1478EB30D571D10BC7AAFA19310EE@HH0EX001.bdocorp.de" target="_blank">86D1E45AA30DB1478EB30D571D10BC7AAFA19310EE@HH0EX001.bdocorp.de</a>>,
proto=ESMTP, daemon=MTA, relay=<a href="http://mx01.bdo.de" target="_blank">mx01.bdo.de</a> <a href="tel:%5B194.76.208.111" value="+19476208111" target="_blank">[194.76.208.111</a>]<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 sendmail-in[32743]: r14FCB3G032743: to=<<a href="mailto:peter@studio-hamburg.de" target="_blank">peter@studio-hamburg.de</a>>, delay=00:00:01, mailer=esmtp, pri=304800, stat=queued<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 MailScanner[26355]: New Batch: Scanning 1 messages, 275339 bytes<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 MailScanner[26355]: Virus and Content Scanning: Starting<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 MailScanner[26355]: Message r14FCB3G032743 from 194.76.208.111 (<a href="mailto:alex@bdo.de" target="_blank">alex@bdo.de</a>) to <a href="http://studio-hamburg.de" target="_blank">studio-hamburg.de</a> is too big for spam checks (275339 > 200000 bytes)<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 MailScanner[26355]: Uninfected: Delivered 1 messages<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 MailScanner[26355]: Deleted 1 messages from processing-database<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 sendmail-in[32743]: r14FCB3H032743: from=<<a href="mailto:alex@bdo.de" target="_blank">alex@bdo.de</a>>, size=282469, class=0, nrcpts=1, msgid=<<a href="mailto:86D1E45AA30DB1478EB30D571D10BC7AAFA19310EE@HH0EX001.bdocorp.de" target="_blank">86D1E45AA30DB1478EB30D571D10BC7AAFA19310EE@HH0EX001.bdocorp.de</a>>,
proto=ESMTP, daemon=MTA, relay=<a href="http://mx01.bdo.de" target="_blank">mx01.bdo.de</a> <a href="tel:%5B194.76.208.111" value="+19476208111" target="_blank">[194.76.208.111</a>]<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:14 mxi2 sendmail-in[32743]: r14FCB3H032743: to=<<a href="mailto:waller@studio-hamburg.de" target="_blank">waller@studio-hamburg.de</a>>, delay=00:00:00, mailer=esmtp, pri=312469, stat=queued<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: New Batch: Scanning 1 messages, 283011 bytes<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Expanding TNEF archive at /var/spool/MailScanner/incoming/26300/r14FCB3H032743/winmail.dat<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Trying to unpack nwinmail.dat in message r14FCB3H032743, could not create subdirectory r14FCB3H032743//tnefgKmhWJ, failed to unpack TNEF message<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Corrupt TNEF winmail.dat that cannot be analysed in message r14FCB3H032743<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Virus and Content Scanning: Starting<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Message r14FCB3H032743 from 194.76.208.111 (<a href="mailto:alex@bdo.de" target="_blank">alex@bdo.de</a>) to <a href="http://studio-hamburg.de" target="_blank">studio-hamburg.de</a> is too big for spam checks (283011 > 200000 bytes)<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Feb 4 16:12:15 mxi2 MailScanner[26300]: Cleaned: Delivered 1 cleaned messages<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards<span class="HOEnZb"><font color="#888888"><u></u><u></u></font></span></span></p><span class="HOEnZb"><font color="#888888">
<p class="MsoNormal"><span lang="EN-US">Achim<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><br>--<br><br>Alex Neuman van der Hans<br>Reliant Technologies / Vida Digital<br><a href="http://vidadigital.com.pa/" target="_blank">http://vidadigital.com.pa/</a><br>
<br>+507-6781-9505<br>+507-832-6725<br>+1-440-253-9789 (USA)<br><br>Follow @AlexNeuman on Twitter<br><a href="http://facebook.com/vidadigital" target="_blank">http://facebook.com/vidadigital</a><br><br><br>-- So-called "legal disclaimers" are not legally binding, so don't bother. A cute graphic saying "save the planet, don't print this" can potentially create more CO2, not less, so don't bother either.
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