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<div>Hello --</div>
<div> </div>
<div>One of our servers is running MailScanner 4.84.5. </div>
<div> </div>
<div>I received the following e-mail on Tuesday of this week:</div>
<div> </div>
<div><font face="Courier New">Archive:</font></div>
<div><font face="Courier New"> </font></div>
<div><font face="Courier New">Number of messages: 1</font></div>
<div><font face="Courier New">Tries Message Last Tried</font></div>
<div><font face="Courier New">===== ======= ==========</font></div>
<div><font face="Courier New">6 qBBNAC4N009607 Tue Dec 11 18:32:56 2012</font></div>
<div><font face="Courier New"> </font></div>
<div>I looked into the matter, and I discovered the message in question had been </div>
<div>placed in the /var/spool/MailScanner/quarantine directory. I removed the message</div>
<div>from the directory to prevent it from potentially harming the system. It should</div>
<div>be noted there is also a phishingdate folder in the same directory, which has not</div>
<div>been touched by the administrator. </div>
<div> </div>
<div>The e-mail continues to appear even though the message in question has long </div>
<div>since been deleted from the server. Why would the e-mail continue to appear, and</div>
<div>what can I do to stop it from sending this false positive?</div>
<div> </div>
<div>Thanks. </div>
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<p></p>
<p>The information in this e-mail is intended only for the person to whom it is<br>
addressed. If you believe this e-mail was sent to you in error and the e-mail<br>
contains patient information, please contact the Partners Compliance HelpLine at<br>
http://www.partners.org/complianceline . If the e-mail was sent to you in error<br>
but does not contain patient information, please contact the sender and properly<br>
dispose of the e-mail.</p></body>
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