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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Dear All,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have MailScanner running 4.79.11 with Postfix 2.7, and mailwatch, everything was working fine, since long, but suddenly, my both servers has started showing messages below..<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have more than 10GB RAM free, disk space is around 70% free, currently MailScanner is not scanning for any email for spam, need your urgent support for its recovery.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>[root@outbound ~]# tail -f /var/log/maillog | grep MailScanner<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:52 outbound MailScanner[10560]: Warning: skipping message E41E321D800A.AC841 as it has been attempted too many times <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:52 outbound MailScanner[10560]: Quarantined message E41E321D800A.AC841 as it caused MailScanner to crash several times <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:52 outbound MailScanner[10560]: Saved entire message to /var/spool/MailScanner/quarantine/20110803/E41E321D800A.AC841 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:52 outbound MailScanner[10560]: writing to /var/spool/MailScanner/quarantine/20110803/E41E321D800A.AC841/message: No such file or directory <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:56 outbound MailScanner[10618]: MailScanner E-Mail Virus Scanner version 4.79.11 starting... <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:56 outbound MailScanner[10618]: Reading configuration file /etc/MailScanner/MailScanner.conf <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:56 outbound MailScanner[10618]: Reading configuration file /etc/MailScanner/conf.d/README <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:56 outbound MailScanner[10618]: Enabling SpamAssassin auto-whitelist functionality... <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Connected to Processing Attempts Database <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Found 5223 messages in the Processing Attempts Database <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Using locktype = flock <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Warning: skipping message E41E321D800A.AC841 as it has been attempted too many times <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Quarantined message E41E321D800A.AC841 as it caused MailScanner to crash several times <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: Saved entire message to /var/spool/MailScanner/quarantine/20110803/E41E321D800A.AC841 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Aug 3 09:58:57 outbound MailScanner[10596]: writing to /var/spool/MailScanner/quarantine/20110803/E41E321D800A.AC841/message: No such file or directory <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>[root@outbound ~]# check_MailScanner <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>MailScanner running with pid 8262 10698 10704 10710 10716 10722<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>[root@outbound ~]# <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>[root@outbound ~]# MailScanner --lint<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Trying to setlogsock(unix)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Reading configuration file /etc/MailScanner/MailScanner.conf<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Reading configuration file /etc/MailScanner/conf.d/README<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Read 867 hostnames from the phishing whitelist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Read 4306 hostnames from the phishing blacklists<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom init function SQLBlacklist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Starting up SQL Blacklist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Read 772 blacklist entries<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom init function MailWatchLogging<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Started SQL Logging child<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom init function SQLWhitelist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Starting up SQL Whitelist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Read 101 whitelist entries<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Checking version numbers...<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Version number in MailScanner.conf (4.79.11) is correct.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Your envelope_sender_header in spam.assassin.prefs.conf is correct.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>MailScanner setting GID to (89)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>MailScanner setting UID to (89)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Checking for SpamAssassin errors (if you use it)...<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Using SpamAssassin results cache<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Connected to SpamAssassin cache database<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>config: SpamAssassin failed to parse line, "/usr/local/bin/dccproc" is not valid for "dcc_path", skipping: dcc_path /usr/local/bin/dccproc<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>SpamAssassin reported an error.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: ***********************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: ***********************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: ***********************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>LibClamAV Warning: ***********************************************************<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Connected to Processing Attempts Database<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Created Processing Attempts Database successfully<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>There are 5223 messages in the Processing Attempts Database<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Using locktype = posix<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>MailScanner.conf says "Virus Scanners = clamavmodule"<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Found these virus scanners installed: clamavmodule<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>===========================================================================<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Filename Checks: Windows/DOS Executable (1 eicar.com)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Other Checks: Found 1 problems<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Virus and Content Scanning: Starting<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>ClamAVModule::INFECTED:: Eicar-Test-Signature:: ./1/eicar.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Virus Scanning: ClamAVModule found 1 infections<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Infected message 1 came from 10.1.1.1<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Virus Scanning: Found 1 viruses<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>===========================================================================<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>If any of your virus scanners (clamavmodule)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>are not listed there, you should check that they are installed correctly<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>and that MailScanner is finding them correctly via its virus.scanners.conf.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom end function SQLBlacklist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Closing down by-domain spam blacklist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom end function MailWatchLogging<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Config: calling custom end function SQLWhitelist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Closing down by-domain spam whitelist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>[root@outbound ~]# <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D'>B~Mork<o:p></o:p></span></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>